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John Cassels at CrossCountry Mortgage
Originating Branch Manager | NMLS #197076

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Reviews from Web
John Cassels was awesome to work with.
Reply from Owner
September 24th, 2024 08:01 PM
Thank you!! You made it easy to work with you.
We started our home-buying process with a different mortgage company who was very slow to respond and seemed either too busy or not interested in answering our questions. John Cassels was recommended to us by a friend and after one phone call...
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Reply from Johnathan Cassels
September 24th, 2024 08:05 PM
Bruce we appreciate sharing your journey and allowing us the opportunity to help. We put a plan together and you followed the plan so we could deliver the results expected. Your questions and responses were welcomed and we look forward to making...
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John and the whole team were very pleasant, informative and timely in their responses. The whole transaction was completed promptly and smoothly. It was a great experience!
Reply from Johnathan Cassels at CrossCountry M...
September 5th, 2024 09:53 PM
We value great clients like you and Bruce and enjoyed working along side your agent Christina to make this a smooth process for you. We hope you enjoy your beautiful new home and that great looking pool!
Best to you both.
John was one of the best professional interactions I've had in a long time. He explained things thoroughly, checked to make sure I understood before proceeding and provided frequent updates from him or his team along the way. I will send friends,...
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Reply from Johnathan Cassels at CrossCountry M...
September 2nd, 2024 03:43 PM
I'm absolutely thrilled to hear such positive feedback, John! It was a pleasure guiding you through the process and ensuring you were fully informed at every step. I'm committed to providing the best service to all my clients and it means the...
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Great experience working with John Cassels and his team when we were purchasing a home Dec 2022.
Very professional ; quick to respond to paperwork request and always doing close follow-up.
Reply from Johnathan Cassels at CrossCountry M...
September 5th, 2024 09:35 PM
I'm delighted to hear about your positive experience with myself and the team at CrossCountry Mortgage, Maritess. Your feedback is very important to us. We pride ourselves on our responsiveness and professionalism, and I'm glad we were able...
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John and his team were amazing! We were well informed of all the terms we had available and what the costs were. I highly recommend John and his team! We will 100% be a return customer in the future.
Reply from John Cassels at CrossCountry Mortga...
June 23rd, 2024 12:47 PM
Hi Glenn, it's a delight to hear such positive feedback. Ensuring our customers are well-informed and comfortable with all terms and costs is a top priority for us, so it's really encouraging to hear that you had a great experience. We truly...
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The team has been amazing I really appreciate how straight forward they were and looked at all the options talked me through the process and what would work best for me I would highly recommend them to anyone I wish I could give more the five...
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Reply from Owner
April 12th, 2024 07:29 PM
Thank you Timothy for your kind words and high recommendation. We strive to provide the best service and options for our clients. No doubt, your recommendation means a lot to us. Looking forward to working with you in the future!
Our loan process was a bit crazy due to our situation as we were bouncing around lenders for the best rate and ended up not being able to get a loan from a different lender that we thought we had locked down.With limit time and pressed up against...
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Reply from Owner
January 23rd, 2024 09:58 PM
Nick & Haylee- you are so kind. Appreciate the opportunity to help you on your homeownership journey. You both made the process work; we couldn't have done it without your help. Congrats on your 1st Home!!!
John is AMAZING! Such great help and full of ALL the Mortgage knowledge! Simply the best!
Reply from Owner
January 5th, 2024 10:21 PM
Thank you Tatiana!!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #197076 | Branch NMLS #2608311
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage - Originating Branch ManagerMar 2nd, 2020 - Current
Year Started
2001
Time Zone
Mountain Standard Time (MST)
Licenses
- 197076
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Achievements
- Top 1% Originators - Scotsman Guide
Hobbies
- Spending time with Family
- Cars
- Cooking
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095