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CrossCountry Mortgage | Branch NMLS #2608311, Gilbert, AZ

Gilbert, AZ

4.98

(124)

Mortgage

Mortgage Loan Officer

Contact Info

(877) 351-3400

Gilbert, AZ

https://crosscountrymortgage.com

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4.98

(124)

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John Cassels is a professional, I only deal with professionals with excellent customer service because life is difficult enough and I don't have time to waste. I have worked with John Cassels before and I'm sure I will work with him again!

Reply from John Cassels

May 20th, 2026 09:26 PM

Thank you for the opportunity to work with you again Mike. We take a lot of pride in delivering a high level of communication, professionalism, and service throughout the process, and it means a great deal to have earned your trust more than...

John and his team were always very responsive and kept me up to date with next steps and explanations throughout the entire process.

Reply from John Cassels

May 25th, 2026 06:17 PM

Matthew, I'm glad to hear that you found our responsiveness and communication helpful throughout the process. Keeping you informed and up to date is important to me, and I appreciate your feedback. Thank you for choosing CrossCountry Mortgage,...

John and his team were incredible to work with. Throughout my entire home buying process they were always a quick text or email away from having all of my questions answered. They really made this usually stressful process very easy.

Reply from John Cassels

May 18th, 2026 02:10 PM

Thank you so much for the kind words Matt! My team and I truly appreciate the opportunity to help guide you through the home buying process. We know buying a home can feel overwhelming at times, so we're grateful we could make the experience...

John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Lizzette P

Reply from Owner

May 4th, 2026 04:40 PM

Thank you Liz!

John made the entire home buying process feel smooth and manageable, even during a very stressful time in my life. He was always responsive, patient, and willing to explain every step clearly. I truly appreciated how proactive and reassuring...

Reply from John Cassels

May 4th, 2026 04:40 PM

Liz, thank you for trusting us with such an important milestone—we’re glad we could make the process feel clear and manageable when it mattered most. Your kind words about our responsiveness and guidance mean a lot, and we’re grateful to have...

John and his team have made it possible for my husband and I to become 1st time homeowners we couldn't have done this without john and his team we appreciate all your time and thank you for always being available.

Reply from John Cassels

April 7th, 2026 05:58 PM

Chandel and Ben, thank you for trusting our team throughout the process—it was an honor to guide you from preparation to closing. You both put in the work, and we’re proud we could help you leverage the right program to make homeownership a...

It was a great experience with John and Cross Country Team everything was great and smooth and the way it should be done thank you.

Reply from John Cassels

March 5th, 2026 12:26 AM

Nasrullah, we're pleased to hear that your experience with our team at CrossCountry Mortgage was positive and smooth. Delivering a seamless process is something we aim for, and it's gratifying to know we met your expectations. Thank you for...

John was very accommodating, professional and took care of everything in a timely manner

Reply from John Cassels

February 22nd, 2026 08:50 PM

Thank you Denise for trusting us with your financing after finding us online and meeting locally—we’re glad we could step in with a stronger option and deliver a smooth, timely process.

As first time homebuyers, we had a very smooth and positive experience from start to finish thanks to John’s expertise, work ethic and personable touch. John always took the time to answer all of our questions and made sure we understood each...

Reply from Owner

February 22nd, 2026 08:54 PM

Garrett and Aidan, thank you for the trust and for allowing us to guide you through your first home purchase—it was an honor to be part of such an important milestone. We take pride in making sure every client feels informed, confident, and...

As first time homebuyers, we had a really smooth and positive experience throughout the entire process thanks to John's expertise, work ethic, and personable touch. John always made time to answer all of our questions and made sure we understood...

Reply from John Cassels

February 22nd, 2026 08:55 PM

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About

Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Mountain Standard Time (MST)

Licenses