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CrossCountry Mortgage | Branch NMLS #2608311, Gilbert, AZ

Gilbert, AZ

4.96

(141)

Mortgage

Mortgage Loan Officer

Contact Info

(877) 351-3400

Gilbert, AZ

https://crosscountrymortgage.com

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4.96

(141)

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John was extremely friendly and made the entire loan process quick and easy. He got my loan completed super fast and was very communicative throughout the whole process. I really appreciated how responsive and helpful he was. Highly recommend!...

Reply from Owner

September 29th, 2026 06:23 PM

Caleb, thank you for this. You and your brother trusted us to get it done, and I'm glad we could move fast and keep you in the loop every step of the way.Congratulations on your first home. Enjoy it, and if anyone you know is thinking about...

John gets hard deals done. He’s a fighter and doesn’t give up. Has top notch systems and excellent communication

Reply from Owner

September 27th, 2026 05:13 PM

Darwin, thank you. This one was a team effort.Your buyers came to us after another lender told them self-employed income would be a problem. We didn't accept that answer. We dug into their full financial picture, structured the file the right...

We went to our bank and they were not able to help, thru a friend they referred us to John and less than 2 weeks we got our loan approved!! There was constant communication providing direction and expectation of process! We will be working...

Reply from Owner

September 23rd, 2026 10:32 PM

Thank you for trusting us to help! Look forward to working with you again in the future.

John and his team were great in helping us purchase an investment property. Highly recommend

Reply from Owner

September 17th, 2026 07:58 PM

Deanna, thank you for the kind words. Investment property purchases have their own set of moving parts, and I'm glad we could make the process smooth for you and get you across the finish line. Wishing you strong returns on this one, and I'm...

John Cassel has been amazing to work with at CrossCountry Mortgage. He’s always been helpful, responsive, and made the whole process so much easier for us. We really appreciate how much he cares and how he always takes the time to answer our...

Reply from Owner

August 26th, 2026 04:04 AM

Questions are where most of this business either gets built or lost, and I'd rather spend the extra time upfront than have you wondering later if you missed something. First time buyers usually feel like they're taking on a bigger bill than...

John helped us get approved as new business owners when the other lenders told us no. He is very informative and worked diligently for a 3 week to close deal. Will use again!

Reply from Owner

August 26th, 2026 03:55 AM

Danny, this one meant a lot. New business owners get told no more than anyone else in this industry, and you'd already heard it twice before we started. Three weeks from application to close because your file couldn't sit around waiting on...

Helped me through every step of the loan

Reply from John Cassels

August 3rd, 2026 05:46 PM

Suzi, retiring and relocating from in the same year is not easy. Keeping the loan simple while you handled everything else was the goal, and I'm glad it worked out that way.Enjoy being close to family again. Anyone else you know heading this...

John Cassels and his team at CrossCountry Mortgage did an excellent job of handling our loan. They worked through several issues and kept us informed all the way through the process. They were very professional and took their time answering...

Reply from Owner

July 13th, 2026 05:01 PM

Bill and Kathy, thank you both. Selling your long term home and relocating to another to start retirement is a lot to manage at once. While you hit a few bumps along the way, still closing on time is a team effort, not luck. I'll pass this...

Always had a soluti to our problems before presenting the problem. John is very easy to trust

Reply from John Cassels

July 13th, 2026 04:26 PM

Rio, I'm pleased to know that you found my approach helpful and trustworthy. It's important to me to provide solutions proactively. Thank you for your kind words and for trusting me with your needs at CrossCountry Mortgage, LLC.

John Cassels and his team are great to work with. One thing I’ve noticed working with them is they always had a solution before presenting the speed bump. I would highly recommend talking with John for any lending needs! Thank you John, Ashley,...

Reply from Owner

July 6th, 2026 02:19 PM

Rio and Tori, thank you for this. Your situation is exactly why we do things the way we do. You came to us after a previous lender let your contract fall apart and told you that you didn't qualify. We sat down, built you a real plan and a real...

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About

Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Mountain Standard Time (MST)

Licenses