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John Cassels at CrossCountry Mortgage
Originating Branch Manager | NMLS #197076

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Reviews from Web
John and team were fantastic to work with especially as a first time home buyer. The team is extremely knowledgeable and helped me understand the process. They were organized and seamless. They were always there if I had a question and very...
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Reply from John Cassels
December 27th, 2025 08:26 PM
Thank you for the wonderful feedback, Katrina. We’re grateful for the opportunity to work with you and appreciate your trust in our team. Wishing you all the best and congratulations on your new home!
John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Derek V
Reply from Owner
June 6th, 2026 08:40 PM
Appreciate the 5 star review!
Thanks for all your teams help.
Reply from John Cassels
December 27th, 2025 08:32 PM
We truly appreciate the opportunity to help your family secure a home before the holidays and are grateful for your trust in our team. All the best to you and your family! You have a wonderful new home!!! Thanks Derek :-)
John and his team were wonderful to work with in all aspects of the project . They went over and beyond
Reply from John Cassels
December 26th, 2025 02:49 PM
Thank you for the kind review, Ray. We truly appreciate the opportunity to assist and are glad our team could deliver a smooth experience. Wishing you all the best, and thank you again for your trust.
Great communication and was very helpful and knowledgeable
Reply from John Cassels at CrossCountry Mortga...
December 15th, 2025 04:26 PM
Henri, I'm pleased to hear that you found the communication helpful and the process informative. It was a pleasure to assist you, and I’m glad my knowledge could support your needs. Your feedback is much appreciated—thank you for choosing our...
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I had an excellent experience working with my mortgage lender. From start to finish, they were patient, transparent, and incredibly knowledgeable. They walked me through every step of the process, answered all my questions promptly, and made...
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Reply from John Cassels
December 15th, 2025 04:26 PM
Dawn, Thank you for sharing your experience with us. We're pleased to learn that our team's patience, transparency, and knowledge met your expectations throughout the mortgage process. Keeping communication clear and ensuring that you felt...
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John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Ant
Reply from Owner
December 1st, 2025 04:07 PM
Thank you Anthony! The team and I hope you enjoy your new home 😁
Everyone was a pleasure to work with and they helped me every step of the way because I had no idea what I was doing at first.
Reply from John Cassels
December 2nd, 2025 04:00 PM
It's great to know that you felt supported throughout the process. We understand how important it is to provide guidance, especially when things are new and unfamiliar. Our team is here to assist at every step, and it's rewarding to hear that...
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John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Ant
Reply from Owner
December 7th, 2025 12:00 AM
Thank you Anthony! The team and I hope you enjoy your new home 😁
John and his team did a great job communicating throughout our whole refinancing process.
Reply from John Cassels
December 2nd, 2025 04:01 PM
Thank you Tyler- Appreciate the opportunity to help achieve your refinance goals.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #197076 | Branch NMLS #2608311
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage - Originating Branch ManagerMar 2nd, 2020 - Current
Year Started
2001
Time Zone
Mountain Standard Time (MST)
Licenses
- 197076
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Achievements
- Top 1% Originators - Scotsman Guide
Hobbies
- Spending time with Family
- Cars
- Cooking
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095