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John Cassels at CrossCountry Mortgage

Name: CrossCountry Mortgage
Address: 2162 E Williams Field Rd Ofc 07, Gilbert, Arizona, 85295
Telephone: +1-253-320-9250
Rating: 4.95

Originating Branch Manager | NMLS #197076

CrossCountry Mortgage | Branch NMLS #2608311

4.95

(133)

Mortgage

Mortgage Loan Officer

Contact Info

(480) 801-6409

Gilbert, AZ

https://www.crosscountrymortgage.com/gilbert-az-3655/johnathan-cassels?marketing_campaign=00898

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4.95

(133)

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Great communication and was very helpful and knowledgeable

Reply from John Cassels at CrossCountry Mortga...

December 15th, 2025 04:26 PM

Henri, I'm pleased to hear that you found the communication helpful and the process informative. It was a pleasure to assist you, and I’m glad my knowledge could support your needs. Your feedback is much appreciated—thank you for choosing our...

I had an excellent experience working with my mortgage lender. From start to finish, they were patient, transparent, and incredibly knowledgeable. They walked me through every step of the process, answered all my questions promptly, and made...

Reply from John Cassels

December 15th, 2025 04:26 PM

Dawn, Thank you for sharing your experience with us. We're pleased to learn that our team's patience, transparency, and knowledge met your expectations throughout the mortgage process. Keeping communication clear and ensuring that you felt...

John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Ant

Reply from Owner

December 1st, 2025 04:07 PM

Thank you Anthony! The team and I hope you enjoy your new home 😁

Everyone was a pleasure to work with and they helped me every step of the way because I had no idea what I was doing at first.

Reply from John Cassels

December 2nd, 2025 04:00 PM

It's great to know that you felt supported throughout the process. We understand how important it is to provide guidance, especially when things are new and unfamiliar. Our team is here to assist at every step, and it's rewarding to hear that...

John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Ant

Reply from Owner

December 7th, 2025 12:00 AM

Thank you Anthony! The team and I hope you enjoy your new home 😁

John and his team did a great job communicating throughout our whole refinancing process.

Reply from John Cassels

December 2nd, 2025 04:01 PM

Thank you Tyler- Appreciate the opportunity to help achieve your refinance goals.

John Cassels provided superior customer service throughout the whole loan process. That is rare these days as business's are streamlining and the first thing to take a hit is customer service. I plan on using John Cassels on all and any future...

Reply from John Cassels

August 13th, 2025 12:07 AM

Mike- thank you for the kind words and trusting us to help. We look forward to working again with you in the future.

Always took the time to answer our questions and thoroughly explain many different components of the loan.

Reply from John Cassels

July 7th, 2025 08:24 PM

Nick, Appreciate the opportunity to help a Veteran family with their home purchase. Grateful for the feedback that it was helpful and you had your questions answered. We strive to explain the various components of the loan thoroughly to make...

John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Camiar J

Reply from Owner

July 7th, 2025 08:24 PM

We love seeing 5 stars!

John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Sean C

Reply from Owner

May 5th, 2025 04:30 PM

We appreciate the opportunity to help you and your wonderful family!

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #197076 | Branch NMLS #2608311

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans