John Cassels at CrossCountry Mortgage

Name: CrossCountry Mortgage
Address: 2162 E Williams Field Rd Ofc 07, Gilbert, Arizona, 85295
Telephone: +1-253-320-9250
Rating: 4.95

Originating Branch Manager | NMLS #197076

CrossCountry Mortgage | Branch NMLS #2608311

4.95

(131)

Mortgage

Mortgage Loan Officer

Contact Info

(480) 801-6409

Gilbert, AZ

https://www.crosscountrymortgage.com/gilbert-az-3655/johnathan-cassels?marketing_campaign=00898

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4.95

(131)

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John Cassel has been amazing to work with at CrossCountry Mortgage. He’s always been helpful, responsive, and made the whole process so much easier for us. We really appreciate how much he cares and how he always takes the time to answer our...

Reply from Owner

August 26th, 2026 04:04 AM

Questions are where most of this business either gets built or lost, and I'd rather spend the extra time upfront than have you wondering later if you missed something. First time buyers usually feel like they're taking on a bigger bill than...

John helped us get approved as new business owners when the other lenders told us no. He is very informative and worked diligently for a 3 week to close deal. Will use again!

Reply from Owner

August 26th, 2026 03:55 AM

Danny, this one meant a lot. New business owners get told no more than anyone else in this industry, and you'd already heard it twice before we started. Three weeks from application to close because your file couldn't sit around waiting on...

Helped me through every step of the loan

Reply from John Cassels

August 3rd, 2026 05:46 PM

Suzi, retiring and relocating from in the same year is not easy. Keeping the loan simple while you handled everything else was the goal, and I'm glad it worked out that way.Enjoy being close to family again. Anyone else you know heading this...

John Cassels and his team at CrossCountry Mortgage did an excellent job of handling our loan. They worked through several issues and kept us informed all the way through the process. They were very professional and took their time answering...

Reply from Owner

July 13th, 2026 05:01 PM

Bill and Kathy, thank you both. Selling your long term home and relocating to another to start retirement is a lot to manage at once. While you hit a few bumps along the way, still closing on time is a team effort, not luck. I'll pass this...

Always had a soluti to our problems before presenting the problem. John is very easy to trust

Reply from John Cassels

July 13th, 2026 04:26 PM

Rio, I'm pleased to know that you found my approach helpful and trustworthy. It's important to me to provide solutions proactively. Thank you for your kind words and for trusting me with your needs at CrossCountry Mortgage, LLC.

John Cassels and his team are great to work with. One thing I’ve noticed working with them is they always had a solution before presenting the speed bump. I would highly recommend talking with John for any lending needs! Thank you John, Ashley,...

Reply from Owner

July 6th, 2026 02:19 PM

Rio and Tori, thank you for this. Your situation is exactly why we do things the way we do. You came to us after a previous lender let your contract fall apart and told you that you didn't qualify. We sat down, built you a real plan and a real...

John has been amazing from start to finish. I wasn’t quite ready credit wise and he got me the information I needed to fix it and get qualified. He has explained everything with great detail answered every question. I’ll be closing on my property...

Reply from Owner

June 17th, 2026 10:09 PM

Thank you. This is exactly the kind of work we love doing because it's not just about the loan, it's about educating and removing the roadblocks. You nailed your part. When you're in your new place, if any of your Realtor friends or colleagues...

John is fantastic at what he does! Him and his team genuinely care about the client experience and most importantly honesty and integrity. Great job John and team!

Reply from Owner

June 17th, 2026 10:09 PM

Really appreciate this. We built our team around the idea that integrity has to come first, and client experience follows naturally when you actually care. Thanks for noticing the difference. Refer anyone you know who needs real talk and real...

John was amazing explaining everything thoroughly throughout my home buying process!! As someone who knows absolutely nothing, he was patient, and helped me understand each and every step. Even after close, he checked in to make sure I had...

Reply from Owner

June 17th, 2026 10:11 PM

Chloe, thank you so much. The goal from day one is to make sure you understand what's happening with your money and your home, not just sign documents. That doesn't stop at closing. I genuinely want to know how you're settling in and that everything...

I’ve used John twice now And have only had an excellent experience using him we are in weird economic times and he guided me through the process seamlessly and made it very easy

Reply from Owner

June 17th, 2026 10:12 PM

Nate, repeat business is everything to us, and that's especially meaningful in times like these when people are cautious about who they trust. You could've gone anywhere the second time, and you came back. That tells me we did the job right...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #197076 | Branch NMLS #2608311

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans