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John Cassels at CrossCountry Mortgage
Originating Branch Manager | NMLS #197076

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Reviews from Web
John and his team have made it possible for my husband and I to become 1st time homeowners we couldn't have done this without john and his team we appreciate all your time and thank you for always being available.
Reply from John Cassels
April 7th, 2026 05:58 PM
Chandel and Ben, thank you for trusting our team throughout the process—it was an honor to guide you from preparation to closing. You both put in the work, and we’re proud we could help you leverage the right program to make homeownership a...
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It was a great experience with John and Cross Country Team everything was great and smooth and the way it should be done thank you.
Reply from John Cassels
March 5th, 2026 12:26 AM
Nasrullah, we're pleased to hear that your experience with our team at CrossCountry Mortgage was positive and smooth. Delivering a seamless process is something we aim for, and it's gratifying to know we met your expectations. Thank you for...
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John was very accommodating, professional and took care of everything in a timely manner
Reply from John Cassels
February 22nd, 2026 08:50 PM
Thank you Denise for trusting us with your financing after finding us online and meeting locally—we’re glad we could step in with a stronger option and deliver a smooth, timely process.
As first time homebuyers, we had a very smooth and positive experience from start to finish thanks to John’s expertise, work ethic and personable touch. John always took the time to answer all of our questions and made sure we understood each...
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Reply from Owner
February 22nd, 2026 08:54 PM
Garrett and Aidan, thank you for the trust and for allowing us to guide you through your first home purchase—it was an honor to be part of such an important milestone. We take pride in making sure every client feels informed, confident, and...
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As first time homebuyers, we had a really smooth and positive experience throughout the entire process thanks to John's expertise, work ethic, and personable touch. John always made time to answer all of our questions and made sure we understood...
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Reply from John Cassels
February 22nd, 2026 08:55 PM
Garrett and Aidan, thank you for the trust and for allowing us to guide you through your first home purchase—it was an honor to be part of such an important milestone. We take pride in making sure every client feels informed, confident, and...
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Fantastic experience! John was extremely communicative, always checking in, providing timely updates on our loan, and making sure we understood every step. He went above and beyond by coordinating with the seller to help us close early. We...
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Reply from John Cassels
January 6th, 2026 06:28 PM
Thank you so much, Hannah! We’re grateful for the opportunity to guide you through the process and make sure everything stayed clear, smooth, and on track for an early close. We take great consideration in being a responsive, hands-on team...
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John and team were fantastic to work with especially as a first time home buyer. The team is extremely knowledgeable and helped me understand the process. They were organized and seamless. They were always there if I had a question and very...
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Reply from John Cassels
December 27th, 2025 08:26 PM
Thank you for the wonderful feedback, Katrina. We’re grateful for the opportunity to work with you and appreciate your trust in our team. Wishing you all the best and congratulations on your new home!
John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Derek V
Reply from Owner
June 6th, 2026 08:40 PM
Appreciate the 5 star review!
Thanks for all your teams help.
Reply from John Cassels
December 27th, 2025 08:32 PM
We truly appreciate the opportunity to help your family secure a home before the holidays and are grateful for your trust in our team. All the best to you and your family! You have a wonderful new home!!! Thanks Derek :-)
John and his team were wonderful to work with in all aspects of the project . They went over and beyond
Reply from John Cassels
December 26th, 2025 02:49 PM
Thank you for the kind review, Ray. We truly appreciate the opportunity to assist and are glad our team could deliver a smooth experience. Wishing you all the best, and thank you again for your trust.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #197076 | Branch NMLS #2608311
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage - Originating Branch ManagerMar 2nd, 2020 - Current
Year Started
2001
Time Zone
Mountain Standard Time (MST)
Licenses
- 197076
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Achievements
- Top 1% Originators - Scotsman Guide
Hobbies
- Spending time with Family
- Cars
- Cooking
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095