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Joel Scheer, Ruoff Mortgage
VP Branch Manager | NMLS# 236407 | Ruoff Mortgage ...

Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Joel was super easy to work with and made being with ruoff a pleasant experience!
Reply from Joel Scheer, Ruoff Mortgage
October 11th, 2024 09:43 PM
Always a pleasure Kyle, thank you, I do appreciate you my friend! I am sure we will be hanging out again soon (or certainly hope so at least). Until then, take good care man!
Good communication
Reply from Joel Scheer, Ruoff Mortgage
October 25th, 2024 05:02 PM
Thank you for your feedback Shana, it was a pleasure to work with you. Your 5-star rating is greatly appreciated. Hope you are doing well!
Joel is very knowledgeable, friendly, and efficient! He goes way above and beyond the whole experience. Always available 24/7 for my every question. There were absolutely no surprises. He explained every detail in great depth in all aspects....
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Reply from Joel Scheer, Ruoff Mortgage
October 11th, 2024 10:07 PM
Hey there Joetta, I hope you are enjoying your new home at this point! Just wanted to say thank you so much for this glowing review. I do my very best to set proper expectations and to leave nothing to chance, so it's great to hear that you...
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Joel was a great help every step of the way! Super helpful willing to answer any and all questions or at least point you in a direction if it wasn’t something he couldn’t give a definitive answer on just because it wasn’t part of the mortgage...
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Joel was very helpful every step and answered all of my questions, even if it was something that wasn’t part of his job but he could give me an idea of what I would be looking at. Which to me, was very helpful to either have an answer or at...
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Reply from Joel Scheer, Ruoff Mortgage
June 24th, 2024 06:51 PM
Hey Jordan, thanks kindly for the 5-star review, it was a pleasure working with you! I'm delighted to hear that you had a positive experience with me here at Ruoff. It's my priority to ensure my clients feel supported and have all their questions...
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Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Daniel R
Reply from Owner
October 11th, 2024 10:37 PM
Thanks kindly for the 5 star rating Dan. Monica and yourself have been loyal clients for many, many years and I cannot express enough my sincere gratitude to the two of you. Beyond that, and perhaps more importantly, I very much appreciate...
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Joel is the benchmark of what a knowledgeable professional should strive to be. He will always be my first call for our mortgage needs.
Reply from Joel Scheer, Ruoff Mortgage
October 11th, 2024 10:14 PM
I'm truly grateful for your kind words Dan. It's always rewarding to know that my efforts are being recognized and appreciated. It means more to me than you know!
Joel was knowledgeable and reachable by phone and kept me up to date on the whole process
Reply from Joel Scheer, Ruoff Mortgage
May 23rd, 2024 05:34 PM
Thank you for allowing me the pleasure to serve you Dr. Moaz, I sincerely thank you for the 5-star review, as well as your positive feedback of your experience, I look forward to us getting together when you are settled in. Until then, please...
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Joel is the man you need for your mortgage needs! He is very knowledgeable and has helped me whenever I asked anything!
Reply from Owner
October 25th, 2024 05:06 PM
Hi Staci, hope you had a great summer and are enjoying your new home. Thank you very much for your positive feedback and kind words about your experience. Always here to help!
There is a reason Joel is the Branch Manager. I was clueless on buying a house and he answered each and every one of my many questions. He even told me things I didn't even think of. If I would call or text he always responded right away. Thank...
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Reply from Joel Scheer, Ruoff Mortgage
May 23rd, 2024 05:48 PM
You are very welcome Staci! I appreciate your kind words and positive feedback. I am so happy for you in finding just the right home! Please reach out at any point going forward, always happy to help.
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About
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA Loans
USDA Loans
VA Loans
Conventional Loans
First Time Homebuyers
IHCDA Down Payment Assistance
Ruoff HomeNow FHA Down Payment Assistance Program
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Memberships
- Indiana Mortgage Bankers Association - State
- Northeast Indiana Mortgage Bankers Association - Chapter
- Home Builders Association of Fort Wayne
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 236407
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Achievements
- President of Indiana Mortgage Bankers Association 2022 - 2023
Hobbies
- Golf
- Weekend family game nights
- Puzzles
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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