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Joel Scheer, Ruoff Mortgage
VP Branch Manager | NMLS# 236407 | Ruoff Mortgage ...
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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9 AM to 5 PM(Open now)
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9 AM to 5 PM
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Reviews from Web
Joel was super easy to work with, and answered every question we had quickly. He explained every step of the way from our first application to our closing date. Couldn’t recommend Joel and Ruoff more!
Reply from Joel Scheer, Ruoff Mortgage
May 23rd, 2024 06:03 PM
Drew, hope things are going well for you at this point. Thank you so much for the 5-star review and the recommendation comment in your reply, very much appreciated. For the record, you too were super easy to work with - a great team effort!...
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Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Logan C
Joel was knowledgeable and was exceptionally helpful in making my understanding of the process as clear and informed as possible. Couldn't have been any better.
Reply from Joel Scheer, Ruoff Mortgage
May 23rd, 2024 07:28 PM
Appreciate greatly the very positive feedback in your survey response Logan. So glad to hear that our conversations were helpful to you in making an informed choice in purchasing your first home. It was my pleasure to have the opportunity to...
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Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Emma M
Joel was amazing! He made us feel like family during the whole experience! Buying a home is stressful but Joel made the experience stress-free!
Reply from Joel Scheer, Ruoff Mortgage
May 23rd, 2024 06:44 PM
Thank you Emma so much for your positive feedback. I really do try to live by and conduct myself in such a manner as to what I like to call the RNT rule. Simply put, this stands for Relational Not Transactional. Therefore, in using the word...
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Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from Dylan W
Reply from Owner
October 25th, 2024 05:17 PM
Hey Dylan, thanks so much for your feedback. You guys are awesome and I loved helping you get your new home. We'll stay in touch!
Joel is hands down the easiest guy to work with! He gets back to you so fast and he stays on top of things so you don’t have to worry! He helped my wife and I find our forever home!! I’d recommend Joel to anyone that is looking for a home!
Reply from Joel Scheer, Ruoff Mortgage
May 23rd, 2024 06:15 PM
I am humbled by your response Dylan and grateful for your recommendation. I do my level best to remove the worry in the mortgage process, as you experienced, mostly through reassurance and ultimately by following through. You absolutely did...
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Joel took the time to explain small details. It was very much appreciated.
Reply from Joel Scheer | NMLS# 236407 | Ruoff ...
April 2nd, 2024 11:48 PM
Tara, it's important to me that you feel comfortable and informed throughout the process. Therefore, I'm grateful for your kind words and I'm thrilled to hear you appreciated the time I took to explain the details. Your positive review means...
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Joel Scheer, Ruoff Mortgage has received a review with 5 star rating from AES
Joel was a rockstar through the whole process. He somehow got us funded and closed in under 2 weeks! He kept us informed throughout the process and was clearly an expert in all things mortgage. He was honest, available, and a pleasure to work...
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Reply from Joel Scheer | NMLS# 236407 | Ruoff ...
April 3rd, 2024 12:32 AM
Rich, I am deeply honored and humbled by your positive comments about your experience. Simply put: it means more to me than you shall ever know! With enthusiastic gratitude, I wish you great success in your new endeavor my friend!
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About
Additional Licenses: NMLS# 236407.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA Loans
USDA Loans
VA Loans
Conventional Loans
First Time Homebuyers
IHCDA Down Payment Assistance
Ruoff HomeNow FHA Down Payment Assistance Program
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Memberships
- Indiana Mortgage Bankers Association - State
- Northeast Indiana Mortgage Bankers Association - Chapter
- Home Builders Association of Fort Wayne
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 236407
Gallery
Achievements
- President of Indiana Mortgage Bankers Association 2022 - 2023
Hobbies
- Golf
- Weekend family game nights
- Puzzles
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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