Joanna Ward
Sr. Loan Consultant
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Joanna was outstanding. We had very few questions. She is very professional and extremely knowledgeable. We recommended her to friends who are now working with her on their loan. Highly recommend her!!
As the lender on my cashout refi, Joanna Roberts was expert, fast, and clear and straightforward about the terms and fees of available options and the process of locking and closing. I considered multiple offers from different lenders. Some...
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Joanna was very informative and always had our best interest at heart. Shawn was very friendly and so helpful. If we had any questions, both Joanna and Shawn were there to assist us in any way they could.
-The ease of contract and exchange of documents
-Speedy email replies on Joanna’s behalf
-Convenience! From the digital doc signing to closing-very streamlined and seamless -much appreciated as my husband and I very busy with our jobs.
Joanna was very intentional and provided timely updates through out the entire time.
I did some comparison shopping on rate and found New American Funding to be the best in the market, but was pleasantly surprised at the low cost involved with my refi and excellent service provided by Joanna and her processing team. The initial...
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The Process was very frustrating. Specific documents were asked for and given but were not received on NewAmerican’s side and the documents needed to be uploaded again. Documents were requested by NewAmerican from my banks and were not done...
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Ms Robert's was outstanding. She explained everything down to the smallest detail. She was always available for questions. As the process went she kept us informed and what to expect next. Best experience we ever had buying a house. Thank You...
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She was responsive and helped me when I wanted to stop the close and reapply at a lower rate.
Joanna was a polite and courteous professional who guided and assisted me from the start of the application process to its completion.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing