Joanna Ward
Sr. Loan Consultant
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Joanna was available to answer any questions I had and I learned a lot through the process. She helped me make informed decisions, and seemed to answer the phone every time I called. She was always available. She never seemed put out by my...
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Great experience. Super friendly and informative.
Joanna was responsive and attentive during our refinance process.
Joanna helped me through the entire process from beginning to end. She answered my emails and returned my phones calls (which were numerous) in a timely manner. Joanna took time to talk to me about concerns I had and future plans. She is the...
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Great job. She is an outstanding person to work with. Very knowledgeable and efficient!!!
Went good .
Easy and very competitive rate.
Overall the experience was fast, professional yet down to earth, with good updates as we went along. Several times some quotes were not accurate due to some information either changing or not included but this was minor in the overall scheme....
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It's been ok experience. They did not keep good communication. It's so hard to get hold of her. The loan processor Inga was worse. She is very unprofessional and bad communicator.
Joanna, Nikki, & Michelle at New American were a team that could not be beat when it came to helping me refinance my home. The were kind, courteous, and extremely knowledgeable with the whole loan process. They helped me all along the way,...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing