Joanna Ward
Sr. Loan Consultant
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Joanna did fine however her support team dropped the ball on multiple occasions. Communications from her support team were very confusing and contradictory. As a result, I nearly cancelled the whole transaction. If you are going to build a...
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Very disappointed the way things progressed when Joanna Roberts passed the loan over to Ashley Adams. The process took far too long to administer (over 2 months). This caused me to plan on certain aspects to make my March mortgage payment late....
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Very helpful with quick response times to any questions.
Fast and easy. Only delays were me taking so long to communicate and send info. Lol.
Quick and efficient.
Joanna was was great to work with. She made the process easy and seemless!
This woman was top notch! Some of the numbers were all over and we(my wife and I) had no clue what they meant. She took time and explained all our silly questions that my wife and I had and made our day more than once. Very easy to talk to...
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Joanna is a top-notch, knowledgeable professional. She guided us through the refinance process and was always available to answer our questions.
Joanna was extremely helpful and attentive throughout the entire process. She was great to work with!!
Great person
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing