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Jim Koops - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8485
Rating: 4.81

Loan Officer | NMLS# 1033799

Northpointe Bank

4.81

(370)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8485

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/jim-koops/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM

Sat

closed

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4.81

(370)

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Experience.com

4.79

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4.79

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5.0

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Best rate, efficient process

Reply from Jim Koops

April 7th, 2026 03:44 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

Great experience

Reply from Jim Koops

April 6th, 2026 12:38 PM

I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.

Jim Koops is the best lender in the business! He is smart, knowledgeable, and hard working. I feel so lucky to have found him, and highly recommend him.

Jim Koops and Northpointe are the best lender. They are professional, efficient, have great tools, and offer the best loan package!

Reply from Jim Koops

April 6th, 2026 05:10 PM

Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.

Jim was very responsive and always open to a call. We never felt pushed . The online process was easy and accommodating. We had an experience with our previous lender that was pushy, impersonal, and actually insulting however we did not feel...

Reply from Jim Koops

April 6th, 2026 07:27 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

Jim Koops - Northpointe Bank has received a review with 5 star rating from Fran M

I’ve had many mortgages over my lifetime (I’m 67), and I can confidently say that Jim Koops was the best loan officer I’ve worked with. He was thoughtful, thorough, and consistently quick to communicate throughout the entire process. The loan...

Reply from Jim Koops

April 6th, 2026 02:39 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

Jim made the proc extremely clear and easy. Any questions we had were answered quickly and he was very informative. It was a great refinance experience.

Reply from Jim Koops

April 6th, 2026 01:36 PM

We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.

Jim made the refinance process extremely easy and was very informative . Any questions that came up he answered quickly and professionally. I would highly recommend working with him .

Reply from Jim Koops

April 6th, 2026 12:29 PM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

East to work with - keep you up to date.

71–80 of 370

About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)