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Jim Koops - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8485
Rating: 4.81

Loan Officer | NMLS# 1033799

Northpointe Bank

4.81

(370)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8485

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/jim-koops/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM(Open now)

Fri

8 AM to 6:30 PM

Sat

closed

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4.81

(370)

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4.79

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Because Jim Koops is the G.O.A.T.

Reply from Jim Koops

July 31st, 2025 07:20 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

Jim was always available when I needed questions answered. He was also very patient with me as this was my first time buying a home. Thank you, Jim for your support!

Reply from Jim Koops

July 29th, 2025 08:03 PM

I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.

It was a pleasure working with Jim and Cryssal throughout the process. The were helpful and understanding when our pest report wasnt up to par. i felt like they were withus all the way through, helping us. They never were frustrated or annoyed...

Reply from Jim Koops

July 23rd, 2025 03:29 AM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

As a first-time homebuyer, I had a ton of questions and wasn’t always sure what to expect, but Jim made the whole process so much easier. He was super responsive, patient, and always willing to walk me through things. He also helped me get...

Reply from Jim Koops - Northpointe Bank

July 14th, 2025 09:23 PM

I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.

More education up front and throughout the process. When fees are not fixed and liable to change, disclose early so that changes are anticipated.

Reply from Jim Koops - Northpointe Bank

July 2nd, 2025 06:34 PM

Thank you for sharing your feedback; it really helps us improve. I'm disappointed to hear that our solutions didn’t fully meet your expectations. We appreciate the opportunity to assist with your home lending needs.

Good interest rates and was able to switch lenders easily. Had some confusing documents to provide, but was still able to close on time with no hiccups .

Reply from Jim Koops

July 3rd, 2025 07:35 PM

Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.

Thanks for everything.

Reply from Jim Koops

June 25th, 2025 03:02 PM

Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.

I liked how transparent Jim was through the entire process, never felt like there was going to be any surprises or hidden fees.

Reply from Jim Koops

June 25th, 2025 02:43 PM

I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.

Smooth process, professional communication, and really felt like the team was the best we spoke to when shopping around for loans. Thank you!

Reply from Jim Koops

June 23rd, 2025 01:33 AM

Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.

Jim was very responsive and made the process easy!

Reply from Jim Koops

June 18th, 2025 01:04 PM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)