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Jim Koops - Northpointe Bank - Loan Officer | NMLS# 1033799 in Grand Rapids, MI
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Jim Koops - Northpointe Bank

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Loan Officer | NMLS# 1033799

Northpointe Bank
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(616) 974-8485
Grand Rapids, MI
https://www.northpointe.com/home-lending/get-started/jim-koops/
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Overall Ratings
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Reviews from Web
  • SFTP
    M
    Matthew T
    Port Republic, MD
    Posted on June 6th, 2025 01:03 PM
    Good experience
    Reply from Jim Koops
    June 13th, 2025 01:12 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • SFTP
    M
    Michael P
    Albuquerque, NM
    Posted on June 4th, 2025 09:06 PM
    Thank you so much -- super positive experience.
    Reply from Jim Koops
    June 11th, 2025 09:09 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • SFTP
    A
    Ashley S
    West New York, NJ
    Posted on June 4th, 2025 03:30 PM
    Great experience
    Reply from Jim Koops
    June 11th, 2025 03:34 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • SFTP
    T
    Timy J
    West New York, NJ
    Posted on June 4th, 2025 02:29 PM
    Jim was great and i thank him for all the help.
    Reply from Jim Koops
    June 11th, 2025 02:31 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • SFTP
    J
    Jessica C
    Apex, NC
    Posted on May 24th, 2025 01:37 PM
    The process was easy and the rate was the lowest we found.
    Reply from Jim Koops
    May 31st, 2025 01:39 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • SFTP
    T
    Tyler M
    Sisters, OR
    Posted on May 21st, 2025 05:20 PM
    Loan coordinator Leigh-Anne Hopkins was unprofessional, confusing, frequently requested documents that were already provided, provided incorrect information etc. Jim was great, Leigh-Anne was difficult to work with.
    Reply from Jim Koops
    May 28th, 2025 05:21 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • SFTP
    M
    Melissa M
    Boise, ID
    Posted on May 18th, 2025 01:30 PM
    Great communication, quick action from Northpointe team, finished loan review process in 3 weeks!
    Reply from Jim Koops
    May 25th, 2025 01:38 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • SFTP
    A
    Alberto F
    Apex, NC
    Posted on May 17th, 2025 01:26 PM
    Best rate. Quick responses. Was able to do everything online and over email.
    Reply from Jim Koops
    May 24th, 2025 01:32 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • SFTP
    J
    Jaclyn M
    Bedford, NH
    Posted on May 8th, 2025 05:47 PM
    no thank you
    Reply from Jim Koops
    May 15th, 2025 05:48 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • SFTP
    J
    Jenna M
    Sisters, OR
    Posted on May 5th, 2025 01:04 PM
    Working with Leigh-Anne Hopkins was absolutely a terrible experience. her communication was unprofessional, confusion and made it apparent she paid no attention to detail. She repeatedly asked us for documents we'd already provided. She never...
    read more
    Reply from Jim Koops - Northpointe Bank
    May 7th, 2025 06:28 PM
    Jenna, thank you for taking the time to share your feedback. Your experience is important, and I understand how frustrating it can be when unexpected issues arise at closing. I appreciate your patience as we worked to resolve it, and I'm glad...
    read more
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
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    Addresses and Serving Areas
    Primary Serving Area
    Kentwood, LA
    Other Serving Areas
    Wyoming, MI
    Ada, MI
    Grandville, MI
    Caledonia, MI

    Year Started

    2001

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1033799
    Awards
    Northpointe Bank Top Performer 2024
    Northpointe Bank T...
    Scotsman Top Originator
    Scotsman Top Origi...
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender