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Jim Koops - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8485
Rating: 4.81

Loan Officer | NMLS# 1033799

Northpointe Bank

4.81

(370)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8485

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/jim-koops/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM(Open now)

Fri

8 AM to 6:30 PM

Sat

closed

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4.81

(370)

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Experience.com

4.79

(256)

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4.79

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5.0

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I have no complaints at all and appreciate working with Jim.

Reply from Jim Koops

September 15th, 2025 11:56 AM

Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.

We were looking for houses for a while and Jim was always responsive and easy to work with. Will give him a call again when we get ready to do another one

Reply from Jim Koops

September 13th, 2025 12:25 AM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

they were easy to work with!

Reply from Jim Koops

September 2nd, 2025 12:45 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

After paying the deposit our loan officer was asleep at the wheel, offering virtually no support. Hours before closing, the numbers were wrong despite absolutely nothing changing from our end from the first discussion. We did not receive disclosure...

Reply from Jim Koops - Northpointe Bank

August 26th, 2025 03:03 PM

Thank you for sharing your feedback. I’m sorry to hear that your experience didn’t feel seamless, and I understand how important clear communication and accurate figures are during the loan process. To provide clarity, there were no changes...

Smoothest refinance I've been part of. It was an absolute pleasure working with Jim Koops. I will certainly consider working with Jim again in the future.

Reply from Jim Koops

August 21st, 2025 01:07 PM

Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.

Nothing but good things to say about Northpointe and Jim! We had an amazing experience and everything was simple and straightforward from start to finish. Thank you!

Reply from Jim Koops

August 21st, 2025 04:20 AM

We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.

Northpointe made my first homebuying experience very smooth and I'll be forever greatful

Reply from Jim Koops

August 19th, 2025 01:16 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

My experience with Northpointe was great. Jim was very communicative throughout the whole process, it moved quickly, updates were handled well. I will note that the title company involved in this closing was not satisfactory. They were disorganized,...

Reply from Jim Koops

August 13th, 2025 03:21 PM

We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.

Jim gave really solid advice that I did not consider and was able to navigate the process to save money and to make it as seamless as possible. Really enjoyed working with him.

Reply from Jim Koops

August 6th, 2025 03:42 PM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

Jim gave us a great rate and was easy to work with. He did a great job simplifying the process while giving us everything we needed.

Reply from Jim Koops

August 5th, 2025 06:58 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)