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Jim Koops - Northpointe Bank
Loan Officer | NMLS# 1033799

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
It was another great experience work with Jim. At the closing settion it was addittional requirment documents that seller attorney nor I dodn't aware or funds not transfered to closing office on time. That was not good experience at all. But...
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Reply from Jim Koops
October 7th, 2025 01:11 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Was quick and easy
Reply from Jim Koops
October 7th, 2025 01:00 AM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Easy and thorough process
Reply from Jim Koops
September 30th, 2025 01:40 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Didnt reply to my request to confirm rate refresh option eligibility for my program. Coming from ThirdFederal, I presumed it was comparable to their program, which is a rate adjustment not a new mortgage, and hence doesnt save 3.5% stamps on...
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Reply from Jim Koops - Northpointe Bank
September 24th, 2025 12:28 PM
Thank you for taking the time to leave a review, your feedback is important to me. I’m happy to answer any additional questions you might have and am truly sorry hear that the solutions we provided did not meet your expectations. I appreciate...
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Great experience
Reply from Jim Koops
September 27th, 2025 12:50 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
no comment
Reply from Jim Koops
September 26th, 2025 01:49 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Excellent service, always looking to help me with the best deals.
Reply from Jim Koops
September 26th, 2025 01:27 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
great experience!
Reply from Jim Koops
September 26th, 2025 01:04 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Made the process easy and clear from the outset. Made the decision to move forward easier (appreciated the transparency and explanations).
Reply from Jim Koops
September 24th, 2025 08:06 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
good interest rate and easy to work with
Reply from Jim Koops
September 21st, 2025 12:28 AM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1033799
Awards
Northpointe Bank T...
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender