Jessica Upshaw
Branch Manager | NMLS# 179250
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Jessica had great advice. She was very thorough, honest, and quick to respond to any questions. She made me very comfortable and confident in my choice and the timing to refinance. Jessica made great recommendations along the way. She is very...
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Reply from Jessica Upshaw
January 20th, 2026 01:57 PM
David, I'm pleased to know that my advice and recommendations were helpful during your refinancing process. Ensuring that my clients feel comfortable and confident in their decisions is a priority for me. It's great to hear that you felt supported...
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We received prompt responses to questions even if they seemed little confusing at times. She helped make the process much easier and simpler.
Reply from Jessica Upshaw
January 19th, 2026 02:40 PM
Matthew, I'm glad to hear that I could make the process easier and provide prompt responses to your questions. It's important to me that everything is clear and straightforward for my clients. If there's anything else you need assistance with,...
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Timely and relatively
Reply from Jessica Upshaw
January 16th, 2026 01:44 PM
Thank you for the positive feedback, Rachael. If there's anything else I can assist you with or any questions you have, please feel free to get in touch.
She communicated with me and kept me updated!
Reply from Jessica Upshaw
January 16th, 2026 03:04 PM
Connie, I'm glad to hear that you appreciated the communication and updates throughout the process. Keeping clients informed is very important to me. If you have any other questions or need further assistance, please feel free to reach out.
Very smooth from start to finish!
Reply from Jessica Upshaw
January 12th, 2026 04:38 PM
I'm pleased to know that everything went smoothly from start to finish, Lee. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
Everything from start to finish!
Reply from Jessica Upshaw
January 2nd, 2026 02:46 PM
It's great to hear that everything went smoothly from start to finish, Trinity. If there's anything more I can do for you or any other questions that come up, feel free to reach out.
Great communication skills, and very responsive!!
Reply from Jessica Upshaw
December 26th, 2025 08:32 PM
I'm glad to hear that you appreciated the communication and responsiveness, Michael. If there's anything further you need or any other questions, don't hesitate to let me know.
Great job
Reply from Jessica Upshaw
December 25th, 2025 02:06 PM
Thank you for your feedback, Robert. I'm pleased to know that you had a positive experience. If there's anything else you need or any questions you might have, feel free to reach out.
Timely, communicative and wonderful
Reply from Jessica Upshaw
December 23rd, 2025 09:05 PM
I'm grateful for your kind words, Cate. Ensuring prompt communication is something I value deeply, and I'm glad that stood out in your experience. If there's anything else you need or additional guidance required, please feel free to get in...
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Smooth closing. Jessica was very helpful and very nice, kept me up to date throughout the proces.
Reply from Jessica Upshaw
December 23rd, 2025 03:03 PM
I'm happy to hear that the closing went smoothly for you, Robbie. Keeping you informed and offering assistance throughout the process is important to me. If you have any further questions or need anything else, please feel free to reach out....
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage Ltd. - Mortgage Loan OfficerNov 1st, 2018 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 179250
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