Jessica Upshaw
Branch Manager | NMLS# 179250
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Great to work with
Reply from Jessica Upshaw
February 27th, 2026 08:43 PM
Thank you for the kind words, Amanda. I'm pleased to know you had a positive experience. If you ever need assistance in the future, don't hesitate to reach out.
Jessica was amazing very helpful and very quick to respond when I needed guidance everything was so easy and seamless. Thank you so much.
Reply from Jessica Upshaw
February 24th, 2026 03:26 PM
I'm grateful for your kind words, Stephenie. It's great to know that I could help make the process easy and seamless for you. If you have any more questions or need guidance in the future, feel free to reach out.
You all were kind and very attentive. Kept me updated during the whole experience. Always found the answers to all my questions. Made the experience stress free. Will be recommending the firm to all my friends and family.
Reply from Jessica Upshaw
February 24th, 2026 03:39 PM
I appreciate your feedback, Norma. I'm glad to hear that the process went smoothly for you and that I could provide the support and information you needed. It's great to know you're willing to recommend Highlands Residential Mortgage, Ltd....
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Jessica Upshaw was the difference maker. She made this process easy and stress free. She answered all our questions and explained each step of the process as we went along. She was professional , kind , and prompt with all of her communication....
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Reply from Jessica Upshaw
February 17th, 2026 06:40 PM
Austin, I'm really glad to hear that my efforts made a positive impact on your experience. Making the process easy and stress-free is always my goal, and it's rewarding to know that you felt supported and informed throughout. If you have any...
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Professional and quick to respond.
Reply from Jessica Upshaw
February 16th, 2026 05:21 PM
Zachary, thank you for recognizing the professionalism and promptness of my responses. I’m here to assist with any further inquiries or support you may need in the future.
the process was extremely smooth, would 10/10 recommend
Reply from Jessica Upshaw
February 10th, 2026 04:10 PM
I'm pleased to hear that you found the process smooth and that you would recommend my services, Dingchen. If there's anything more I can assist you with in the future, don't hesitate to get in touch.
From the beginning of the loan process there was constant communication, gentle nudges when needed and friendly responses to all my questions . I couldn't have asked for more.
Reply from Jessica Upshaw
January 27th, 2026 08:22 PM
Paul, I appreciate your kind words. It's great to know that the communication throughout the loan process met your needs and that you felt supported. If you have any further questions or need assistance in the future, I'm here to help.
Jessica made sure to be available to advice and answer questions from the minute we contacted her. She is extremely professional, yet personable and eased all our anxiety. Our end of things seemed effortless due to the diligent work on her...
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Reply from Jessica Upshaw
January 26th, 2026 02:44 PM
Michael, I'm really pleased that I could ease your concerns and be there to answer your questions from the start. Maintaining a professional yet approachable service is something I strive for. It's satisfying to know that my efforts made your...
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Overall experience as first homebuyer is great.
Reply from Jessica Upshaw
January 26th, 2026 07:55 PM
Jade, I'm glad to hear that your first homebuying experience was great. It was a pleasure assisting you during this important milestone. If you have any future questions or need further assistance, feel free to get in touch.
Very helpful and thorough in explaning .
Reply from Jessica Upshaw
January 22nd, 2026 03:07 PM
Kristle, I'm pleased to hear that you found my explanations helpful and thorough. Providing clarity during the process is important to me. If you have any more questions or if there's anything else I can assist you with, don't hesitate to reach...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage Ltd. - Mortgage Loan OfficerNov 1st, 2018 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 179250
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