Jessica Upshaw
Branch Manager | NMLS# 179250
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Jessica did an outstanding job answering all our questions and concerns even after hours and weekends and kept us informed throughout the process. Everything went smoothly.😊
Reply from Jessica Upshaw
December 22nd, 2025 02:09 PM
I'm glad to hear that you felt supported throughout the process, Jeffrey. Addressing your questions and concerns, even after hours, is important to me to ensure everything goes smoothly. If you have any further needs or questions down the line,...
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Jessica was knowledgeable, honest, and communicated every step of the way.
Reply from Jessica Upshaw
December 19th, 2025 08:50 PM
I'm pleased to know that you felt informed and connected throughout the process, Amber. Ensuring clear communication and providing honest guidance are priorities for me. If there's anything more you need or any questions arise in the future,...
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Jessica was so great to work with. Rendered all of my questions and explaining the prices at each step. Thank you!
Reply from Jessica Upshaw
December 18th, 2025 08:14 PM
I appreciate your kind words, Brenna. I'm glad I could address your questions and provide clarity on the pricing throughout the process. If you have any more questions or need further assistance in the future, don't hesitate to reach out.
High quality, prompt and helpful service.
Reply from Jessica Upshaw
December 15th, 2025 09:46 PM
Thank you for recognizing the quality and promptness of the service I provided, Todd. It's important to me to be helpful and ensure a positive experience. If you ever have any questions or need assistance in the future, please feel free to...
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She was very efficent, helpful, and patient as this was our first time purchasing a home. She did a wonderful job and made us feel very reassured with our decisions along the way.
Reply from Jessica Upshaw
December 1st, 2025 04:57 PM
Thank you, Rachael, for sharing your experience. I'm glad I could assist in making your first home purchase feel reassuring. It's important to me that you felt supported throughout the process. If there's anything more I can do for you in the...
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Jessica always makes the process a great experience for all parties involved. Every time I've worked with her she has consistent communication throughout the loan and she's wonderful to work with.
Reply from Jessica Upshaw
December 1st, 2025 03:55 PM
I'm grateful for your feedback, Kathleen. Making the process smooth and positive for everyone is something I strive for, so I'm pleased to know that has been your experience. Consistent communication is key, and I'm happy it made a difference...
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would always answer anytime I called and answer any questions I had
Reply from Jessica Upshaw
December 1st, 2025 08:56 PM
I'm glad to hear I could assist you whenever you needed, Destin. Being available to answer your questions is important to me. If there's anything else you need or any further questions arise, please feel free to reach out.
Excellent communication. Knowledge unmatched. Prompt responses to questions and concerns.
Reply from Jessica Upshaw
November 28th, 2025 09:47 PM
I appreciate your kind words, Brandon. Effective communication and sharing my knowledge are priorities for me, so I'm glad you found them valuable. If you have any more questions or need further assistance, feel free to reach out.
Always up to help at anytime of the day
Reply from Jessica Upshaw
November 27th, 2025 03:56 PM
Being available to help whenever needed is important to me, Jessie. I'm glad I could be there for you. If there's anything more you require or if you have any other questions, please don't hesitate to reach out.
Jessica was very prompt with returning texts and calls from myself as well as my clients.
Reply from Jessica Upshaw
November 26th, 2025 05:55 PM
I appreciate your feedback, Ken. Ensuring prompt communication is important to me, and I'm glad I could assist both you and your clients effectively. If there's anything else you need, please don't hesitate to get in touch.
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage Ltd. - Mortgage Loan OfficerNov 1st, 2018 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 179250
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