Jessica Upshaw
Branch Manager | NMLS# 179250
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Reviews from Web
Communication was clear, proffesionalism across the board.
Reply from Jessica Upshaw
August 22nd, 2025 05:03 PM
Thank you for your thoughtful review, Trevan. I'm very pleased to hear that you found the communication clear and professional. It's important to me to ensure that every interaction is handled with care and expertise. If you ever have more...
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Communication!! Efficiency!!
Reply from Jessica Upshaw
August 22nd, 2025 01:55 AM
I appreciate the enthusiasm in your review, Taylor. I'm delighted to know that you found the communication and efficiency up to your expectations. It’s important to me to make each step of the process as smooth as possible. If you ever have...
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Communication was excellent, and all of my questions were answered very clearly.
Reply from Jessica Upshaw
August 21st, 2025 09:43 PM
I'm really pleased to hear that you appreciated the clear communication, Casey. Ensuring that all your questions are thoroughly addressed is something I strive for in every interaction. It's great to know this helped during your experience...
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Jessica was AMAZING! Her communication with us and our realtor was the best experience we have ever had ! She is very sweet and personable.
Reply from Jessica Upshaw
August 13th, 2025 01:40 PM
I'm so glad to hear that you had such a positive experience, Demi. Effective communication is something I prioritize, and it means a lot to know that this stood out during your homebuying journey with Highlands Residential Mortgage. I'm grateful...
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she was kind, patient, prompt, and knew her job well.
Reply from Jessica Upshaw
August 1st, 2025 11:30 AM
Thank you for your kind words, Cheryl. I'm glad to hear that my approach resonated with you and that I could be of assistance. It’s important to me to be prompt and knowledgeable, so I'm pleased that this was reflected in your experience. If...
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Very patient with a first time homebuyer.
Reply from Jessica Upshaw
July 29th, 2025 02:13 AM
I'm delighted to know that my patience made a positive impact on your homebuying journey, Braden. Assisting first-time homebuyers is something I genuinely enjoy, and I'm glad I could help make the process smoother for you. If you have any questions...
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Jessica was professional, responsive to inquiries and pleasant to work with.
Reply from Jessica Upshaw
July 25th, 2025 04:26 PM
Thank you, Lanette, for your thoughtful feedback. I'm very pleased to hear that you found me professional and responsive. It was a pleasure working with you. If you ever need further assistance, please feel free to get in touch.
Approachable, friendly and professional . Thank you
Reply from Jessica Upshaw
July 23rd, 2025 12:12 PM
I'm grateful for your kind review, Jerry. I'm glad to hear that you found me approachable, friendly, and professional. It was wonderful to assist you with your needs. If there's anything more I can do for you, please don't hesitate to let me...
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Jessica was pleasent to work with .
Reply from Jessica Upshaw
July 11th, 2025 10:12 PM
Thank you, Meaghan, for your kind comment. I'm pleased to hear that you found working with me to be a pleasant experience. If there's anything further you need assistance with, don't hesitate to reach out.
Jessica has been phenomenal during our loan process for us. We even happen to message her on the weekend and she responded right back. She is very courtesy and a true professional. Thank you for guiding us and making it very easy, Jessica....
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage Ltd. - Mortgage Loan OfficerNov 1st, 2018 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 179250
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