Jessica Upshaw
Branch Manager | NMLS# 179250
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Reviews from Web
Jessica and her team provided any information we asked for and always let us know what the next steps were in the process.
Reply from Jessica Upshaw
October 5th, 2025 11:05 AM
I'm pleased that the information and guidance were clear and helpful for you, Richard. Keeping you informed of the next steps is an important part of the process, and I'm glad my team and I could assist you effectively. If you ever have more...
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Jessica was with us every step of the way and made the process super easy for me as a first time homebuyer.
Reply from Jessica Upshaw
September 28th, 2025 04:23 PM
I'm glad to hear that the process felt seamless for you as a first-time homebuyer, Todd. Being there for you every step of the way is something I prioritize, and it's great to know this helped make things easier. If you have any future questions...
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Jessica is personally and professionally amazing! Extremely knowledgable, provided sound options and acceptionally responsive! Thank you!
Reply from Jessica Upshaw
September 27th, 2025 04:43 PM
I'm glad to hear that you found my support both personal and professional, Steven. Your experience with the options provided and communication is something I strive to deliver consistently. Thank you for your feedback, and if you have any future...
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Exactly what we needed to know from the start. No surprises and step by step instructions. Also always available for any questions no matter big or small.
Reply from Jessica Upshaw
September 12th, 2025 10:59 AM
It’s great to hear that the guidance was clear from the beginning and that you felt supported throughout the process, Jewel. I aim to be accessible for questions of all sizes, and I'm glad this helped make things smooth for you. If there's...
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My experience with Jessica was top tier. She was knowledgeable, professional and quick to respond to my inquiries. From beginning to end Jessica demonstrated that our Client was her first priority. The transaction was seamless. My clients trusted...
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Reply from Jessica Upshaw
September 7th, 2025 12:05 PM
I truly appreciate your thoughtful review, Teretha. It's wonderful to know that you felt supported throughout the process. Working creatively and ensuring that everything went smoothly was important to me, so it's rewarding to hear that this...
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Thanks again for all the help, Jessica! I wrote you all a review on Google too.
Reply from Jessica Upshaw
September 6th, 2025 06:34 PM
I'm grateful for your support, Christopher! It's great to know that you've also shared your experience on Google. If there's anything else I can assist with or any questions you have, please don't hesitate to reach out.
Professional and knowledgeable
Reply from Jessica Upshaw
September 4th, 2025 12:46 PM
Your feedback is appreciated, Jay. I'm pleased to hear that you found the experience professional and knowledgeable. If you ever need further assistance or have any questions, feel free to reach out.
Clear communication and timely responses
Reply from Jessica Upshaw
August 29th, 2025 12:22 PM
Thank you, Zachrey, for highlighting the importance of clear communication and timely responses. I'm really glad these aspects stood out in your experience. If there's anything else I can assist you with or any questions you might have, please...
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Jessica did a great job from beginning to end in helping us with the process of getting the financing for our new home. She was personable and professional in every aspect and we highly recommend her to any who are in need of financing a new...
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Reply from Jessica Upshaw
August 28th, 2025 02:00 PM
Thank you for your kind words, Mark. I'm truly appreciative of your recommendation and I'm glad I could assist you throughout the home financing process. Being both personable and professional is something I strive for, so it's wonderful to...
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Communication, kindness, tailored care to the client, transparency . Thank you so so much to the whole team!! :)
Reply from Jessica Upshaw
August 27th, 2025 02:24 PM
Thank you for your kind words, Emily. I'm truly glad to hear that you appreciated the communication, kindness, and transparency throughout your experience. Tailoring my efforts to meet the needs of each client is very important to me, and it's...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage Ltd. - Mortgage Loan OfficerNov 1st, 2018 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 179250
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