Jessica Upshaw
Branch Manager | NMLS# 179250
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Very responsive. Delightful to work with. Always upbeat. Delivered the information when it counted.
Reply from Jessica Upshaw
November 20th, 2025 03:06 PM
It's wonderful to hear that you found my responsiveness and approach helpful, Brooke. I'm committed to providing timely information and maintaining a positive attitude throughout the process. Should you need any further assistance or have more...
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Friendly, great customer service and transparent
Reply from Jessica Upshaw
November 19th, 2025 04:38 PM
I'm glad to hear you found the customer service friendly and transparent, Regan. Providing clear and straightforward assistance is a priority for me. If there's ever anything more you need, feel free to contact me anytime.
Jessica!! Made it great!!!
Reply from Jessica Upshaw
November 18th, 2025 05:19 PM
I'm pleased to hear that you had a great experience, Mark. If there's anything more I can assist you with, feel free to reach out anytime.
Jessica is always open for questions big or small. It's very assuring to have someone who can break down the complicated process, paperwork, and new terms you learn.
Reply from Jessica Upshaw
November 17th, 2025 03:56 PM
It's great to know that you feel comfortable reaching out with any questions, Jacob. Helping you understand complex processes and paperwork is important to me, and I'm glad you find it reassuring. If there are any other questions or if you...
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Jessica is no stranger to me. She's helped on my mortgages in the past. She's so thorough, and even though I've never met her in person she is very knowledgeable and well versed in this industry, and I greatly appreciate that.
Reply from Jessica Upshaw
November 17th, 2025 02:42 PM
Thank you for your thoughtful review, Nakia. It's rewarding to be able to assist you with your mortgage needs, even without having met in person. Your appreciation for my thoroughness and industry knowledge means a lot. If you ever have questions...
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I had a great experience. Jessica was wonderful!
Reply from Jessica Upshaw
November 14th, 2025 02:55 PM
I'm pleased to hear you had a positive experience, Annelliese. It was my pleasure to assist you. If there's anything more I can do for you, please let me know.
Always keeping me informed and guiding me through the process and each step coming up!
Reply from Jessica Upshaw
November 14th, 2025 04:48 PM
I'm glad to hear that you felt informed and guided throughout the process, Bradford. Ensuring that you are aware of each step is important to me. If there's anything else you need, I'm here to help.
I have worked with Jessica a few times now with the sell, purchase, and renancing of my homes. She is always incredibly transparent and beyond helpful. Such a pleasure to work with. Thank you, Jessica!
Reply from Jessica Upshaw
November 13th, 2025 01:35 PM
I'm grateful for your continued trust, Alyssa. It's rewarding to hear that you find my efforts transparent and helpful. Working with you on your home transactions has been a pleasure, and I'm here whenever you need assistance in the future....
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Jessica is SUPER knowledgeable. Her communication with me and my client was excellent. She was there every step of the way with these first time homebuyers. Highly recommend Jessica and her team. VERY PROFESSIONAL.
Reply from Jessica Upshaw
October 30th, 2025 07:38 PM
It's a pleasure to read your review, Vicki. I'm glad to know that you found my knowledge and communication helpful during the process. Working with first-time homebuyers is something I genuinely enjoy, and ensuring clear communication every...
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Jessica was patient and very insightful and would go above and beyond to work with our situation and schedule.
Reply from Jessica Upshaw
October 29th, 2025 02:04 PM
I appreciate your kind words, Dustin. It's great to know that my patience and insights were helpful to you. I'm committed to making the process as accommodating as possible for everyone I work with. If there's anything else you need in the...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage Ltd. - Mortgage Loan OfficerNov 1st, 2018 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 179250
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