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Jesse Cronen - Northpointe Bank

Name: Northpointe Bank
Address: 6300 Dutchmans Pkwy Suite 201, Louisville, Kentucky, 40205
Telephone: +1-502-777-4642
Rating: 4.77

Sr. Vice President of Sales | NMLS# 8821

Northpointe Bank - Louisville

4.77

(649)

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.

Mortgage

Mortgage Loan Officer

Contact Info

(502) 777-4642

Louisville, KY

https://www.northpointe.com/home-lending/get-started/jesse-cronen/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM(Open now)

Sat

closed

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4.77

(649)

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5 Star

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Easy to work with and made me feel comfortable throughout the process.

Reply from Jesse Cronen

July 7th, 2024 09:54 PM

I'm so glad to hear that you found the process comfortable, Tamara! Making sure clients like you have a smooth experience is my top priority. I appreciate your positive feedback and the 4.5-star rating. If you have any other needs in the future...

A lot of uncertainty with the process and whether we were going to close or not? All-in-one option was removed at the last moment. Was told that 8.25% and 20% down was worst case scenario. Then worst case scenario happened. Originally told...

Reply from Jesse Cronen

July 7th, 2024 09:53 PM

I appreciate your detailed feedback, Scotty. I understand your concerns about the uncertainty and changes during your loan process. Please accept my sincere apologies if you felt misled at any point - this is definitely not the experience we...

Incredibly lax yet professional, great people that truly care about the process for first and second time buyers.

Reply from Jesse Cronen

July 4th, 2024 10:58 PM

I'm thrilled to hear that you found our process both relaxed and professional, Alexander. Your feedback means a lot and it's great to know that we were able to provide an experience that truly cared for your needs as a home buyer. Here at Northpointe...

This is our third time working with Jesse and will continue to recommend to anyone who asks! Bo was great too!

Reply from Jesse Cronen

July 3rd, 2024 01:06 PM

Thanks Cameron! We appreciate you and Danielle and we are so excited for your new home! Can't wait to see how you guys make it your own!

No surprises and excellent communication are critical in my world. Jesse exceeded my expectations and I have already referred many friends and colleagues to him and the loan product I utilized. Will certainly have more business with Jesse in...

Reply from Jesse Cronen

July 3rd, 2024 01:06 PM

I'm thrilled to hear that your experience with me and Northpointe Bank was top-notch, Nicholas! It's great to know that the loan product and communication process fulfilled your expectations. I absolutely appreciate your referrals and I'm looking...

Jesse and his team worked relentlessly to get our issues resolved and make the closing happen. They stayed in close communication throughout the process and helped in everything we needed.

Reply from Jesse Cronen

June 30th, 2024 07:41 PM

So glad to hear you had a positive experience, Matthew. My team and I at Northpointe Bank always strive to resolve any issues and ensure a smooth closing process. We understand that communication is key during the purchase process, and I'm...

Dealing directly with the bank, who utilizes their own funds and underwriting team, in addition to a great staff, makes all the difference in the world. We will never use, or recommend our clients use, a mortgage broker again.

Reply from Jesse Cronen

July 3rd, 2024 01:07 PM

I'm thrilled to hear you had such a positive experience with us at Northpointe Bank, Chris! Your feedback is greatly appreciated. It's fantastic to know that our unique approach to banking and dedicated staff made a difference for you. We aim...

The process was a little confusing at times but the team was always able to explain what I didn’t understand.

Reply from Jesse Cronen

June 30th, 2024 01:07 PM

I appreciate your feedback, Samuel. It's great to hear that my team and I could assist you in understanding the process better. We're continuously working on ways to make the loan process more straightforward. Your rating of 4.75 out of 5 inspires...

Great first time home buying process!

Reply from Jesse Cronen

June 30th, 2024 01:07 PM

I'm thrilled to hear that you had such a positive experience with your first home purchase, Emily! It was a pleasure working with you at Northpointe Bank and I'm pleased that I could contribute to making this process smooth for you. Your feedback...

Jesse is the best there is in the mortgage lending business. He is always proactive, always looking out for his clients, and does the best he can to service their goals to the best of his ability. I won't use anyone else.

Reply from Jesse Cronen

June 25th, 2024 12:28 PM

Hey Meghann, Thanks so much for the amazing review and for giving me a perfect score! I'm thrilled to hear how happy you are with the mortgage service provided. It's always my goal to be proactive and look out for my clients' best interests....