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Jesse Cronen - Northpointe Bank

Name: Northpointe Bank
Address: 6300 Dutchmans Pkwy Suite 201, Louisville, Kentucky, 40205
Telephone: +1-502-777-4642
Rating: 4.77

Sr. Vice President of Sales | NMLS# 8821

Northpointe Bank - Louisville

4.77

(649)

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.

Mortgage

Mortgage Loan Officer

Contact Info

(502) 777-4642

Louisville, KY

https://www.northpointe.com/home-lending/get-started/jesse-cronen/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM(Open now)

Sat

closed

View All days

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4.77

(649)

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5 Star

91%

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1 Star

Good experience.

Reply from Jesse Cronen

July 20th, 2024 03:42 PM

I'm really glad to hear about your positive experience, David. Your feedback is greatly appreciated and it was my pleasure to assist you with your purchase loan at Northpointe Bank. I continually strive to improve our customer service and a...

Top notch throughout

Reply from Jesse Cronen

July 20th, 2024 03:43 PM

Matthew, thank you very much for the top review. I'm glad that your refinancing process with Northpointe Bank went smoothly. It was a pleasure working with you and I'm always here to assist in future. Thanks again for your trust and 5-star...

The communication was prompt. Team stayed in touch when there was changes. Professional and Courteous.

Reply from Jesse Cronen

July 16th, 2024 12:34 PM

I'm so glad to hear that you felt our communication was prompt and professional, Eric! We always strive to keep our clients updated, especially when there are changes. I'm glad that our efforts made your house purchase a bit easier. Thanks...

Jesse is a great guy. He tells you the truth and explains what each item means. His has wonderful team. Trevor was always taking my calls and promptly replied my text messages. He was ready to educate me on the numbers and what each item stands...

Reply from Jesse Cronen

July 14th, 2024 02:43 PM

I'm thrilled to hear that you had such a positive experience with Trevor and myself. Helping first time home buyers understand the process is something we take great pride in here at Northpointe Bank. We're always here to make things simpler...

U guys are awesome

Reply from Jesse Cronen

July 13th, 2024 10:38 AM

Hi Cal, I'm thrilled to hear that you had a great experience with me and Northpointe Bank. Your awesome feedback really made my day! I'm here for any future needs or questions you might have. Thanks for the 5-star rating. Jesse Cronen

Everything went smooth!

Reply from Jesse Cronen

July 11th, 2024 05:10 PM

I'm so glad to hear that your loan purchase process went smoothly, JoAnn! Your feedback means a lot to me and the whole team here at Northpointe Bank. We always strive to provide a seamless experience for our customers. Thank you for the 5-star...

Closing with smoothly

Reply from Jesse Cronen

July 9th, 2024 10:40 PM

I'm glad to hear that your closing process went smoothly, Kenneth. Your satisfaction is important to us at Northpointe Bank and we always strive to provide a seamless experience. Your rating of 4 stars motivates us to keep improving our services....

Jesse has helped us through the home buying process before and trusted him. He is easy to work with and very informative and friendly. Very quick to respond and make sure we understood everything that was happening during the process.

Reply from Jesse Cronen

July 9th, 2024 12:32 PM

I'm really grateful for your kind words, Danielle. It's always a pleasure to guide you through the home buying process, keeping you informed and making sure everything is clear along the way. I'm glad I could meet your expectations again. Thank...

We had a very complicated situation and everyone did their best to get us to the finish line! Happy it's over and that we made it happen!

Reply from Jesse Cronen

July 8th, 2024 06:02 PM

I'm glad to hear that even though the situation was complex, we were able to work together to achieve the end goal. It was truly a team effort. Thank you, Jason, for your patience and trust in Northpointe Bank, and for giving us the opportunity...

Jesse got me the best loan and rate.

Reply from Jesse Cronen

July 7th, 2024 09:51 PM

Thank you for the great feedback, Samuel! I'm glad to hear that your experience was a good one. It was my pleasure to assist you with your purchase. Should you have any future needs or questions, don't hesitate to reach out. Thank you for choosing...