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Jesse Cronen - Northpointe Bank

Name: Northpointe Bank
Address: 6300 Dutchmans Pkwy Suite 201, Louisville, Kentucky, 40205
Telephone: +1-502-777-4642
Rating: 4.77

Sr. Vice President of Sales | NMLS# 8821

Northpointe Bank - Louisville

4.77

(649)

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.

Mortgage

Mortgage Loan Officer

Contact Info

(502) 777-4642

Louisville, KY

https://www.northpointe.com/home-lending/get-started/jesse-cronen/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM(Open now)

Sat

closed

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4.77

(649)

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5 Star

91%

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Great communication from team. The process was quick and easy.

Reply from Jesse Cronen

October 16th, 2024 01:26 PM

So glad to hear that you found the process quick and easy, Brenna! Communication is key in what we do, and it's wonderful to know our team hit the mark. I appreciate your positive feedback and the great rating. If you ever need anything in...

They look out for me and help me when I need it. Everyone is so friendly and knowledgeable.

Reply from Jesse Cronen

October 16th, 2024 01:27 PM

I'm thrilled to hear that you had a great experience with your refinance at Northpointe Bank, Priscilla! Your kind words about our friendliness and knowledge mean a lot to us. It's always our goal to look out for our customers and assist them...

Appreciate all your help

Reply from Jesse Cronen

October 10th, 2024 09:47 AM

Thanks a lot for the 5-star review, Samuel. I'm glad I could help with your purchase. Remember, if you have any more banking needs in the future, don't hesitate to reach out to us at Northpointe Bank. I'm here to help. - Jesse Cronen

Everything moved fast and smooth

Reply from Jesse Cronen

October 9th, 2024 12:18 PM

Hey Evan! It's truly rewarding to hear that you had a smooth and speedy experience with your refinance. Your feedback is greatly appreciated and I'm thrilled that you're pleased with the level of service at Northpointe Bank. If you ever have...

Jesse was available and great to talk to throughout the process. He discussed available options for financing and provided thorough explanations of each options and its pros and cons.

Reply from Jesse Cronen

October 9th, 2024 06:37 AM

I'm thrilled to hear that you had a positive experience with me during your home purchase, Brent. It was my pleasure to guide you through the various financing options available at Northpointe Bank. Your satisfaction is my top priority, so...

Really great experience!

Reply from Jesse Cronen

October 8th, 2024 09:20 PM

Thrilled to hear that you had a great experience with your refinance, Megan! It was a pleasure working with you. Your satisfaction is the highest praise and it means a lot to me and the team at Northpointe Bank. Thank you for your 5-star review!...

Jesse was always available and willing to answer all of our questions, explain things three different ways to help us“get it” and calmed our concerns!

Reply from Jesse Cronen

October 9th, 2024 06:42 AM

I'm so glad to hear you had a positive experience, Rozlyn. It was my pleasure to guide you through the process and ensure you felt comfortable every step of the way. Your understanding and trust mean a lot and it's great to know that my effort...

Constant contact with the team helped calm my nerves when figuring out alternatives after a few miscalculations and last minute changes

Reply from Jesse Cronen

October 5th, 2024 12:10 AM

Thanks for the feedback, Russell. I'm glad to hear that our constant communication helped you navigate through some unexpected bumps. At Northpointe Bank, we're always ready to find solutions and alternatives to make the purchasing process...

Thanks for all of your help, Jesse!

Reply from Jesse Cronen

October 2nd, 2024 05:51 PM

I'm thrilled to hear that you're satisfied with the service provided, Mason! It was my pleasure to assist you with your purchase loan. Your positive feedback means a lot and I'm here for any other assistance you might need in the future. Thank...

It was easy to understand

Reply from Jesse Cronen

October 2nd, 2024 01:49 PM

I'm glad to hear that you found the process easy to understand, Simple. After all, my main goal at Northpointe Bank is to ensure a smooth and understandable experience for all our clients. Your feedback and rating are greatly appreciated. I...