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Jesse Cronen - Northpointe Bank

Name: Northpointe Bank
Address: 6300 Dutchmans Pkwy Suite 201, Louisville, Kentucky, 40205
Telephone: +1-502-777-4642
Rating: 4.77

Sr. Vice President of Sales | NMLS# 8821

Northpointe Bank - Louisville

4.77

(649)

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.

Mortgage

Mortgage Loan Officer

Contact Info

(502) 777-4642

Louisville, KY

https://www.northpointe.com/home-lending/get-started/jesse-cronen/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM(Open now)

Sat

closed

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4.77

(649)

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5 Star

91%

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Could have had quicker/more clear responses when discussing a new and confusing loan product.

The Northpointe Team was very helpful and thorough throughout the process.

Reply from Jesse Cronen

October 5th, 2024 12:11 AM

Thanks for the positive review, Justin! I'm glad that the Northpointe Team and I were able to assist you throughout the process. Your feedback is much appreciated and we aim to maintain and improve this level of service for all our clients'...

Jesse was very helpful and pleasant to work with.

Reply from Jesse Cronen

October 1st, 2024 03:18 PM

Hi Mary, I sincerely appreciate your kind words and wonderful 5-star rating. It was a pleasure for me to assist you with your refinance. That's what Northpointe Bank is all about - providing superior service and delivering results. Should you...

Meant to hit Great

Reply from Jesse Cronen

October 1st, 2024 03:19 PM

Hey Jason, thanks for your feedback and the 4.25-star rating! It seems like you intended to give a higher rating, which I truly appreciate. I'm glad I could assist you with your purchase at Northpointe Bank. If you have any more banking needs...

Super quick and reliable throughout the process!

Reply from Jesse Cronen

September 30th, 2024 05:56 PM

Hey Misha, Thrilled to hear that you found the process to be quick and reliable! Your positive feedback and excellent rating mean a lot to me and the entire team at Northpointe Bank. It was a pleasure assisting you with your purchase. If you...

We were able to close early.

Reply from Jesse Cronen

September 30th, 2024 05:57 PM

I'm really pleased to hear that we were able to surpass your expectations and close early, Samantha! It's always a high priority to make the loan purchase process as swift and efficient as possible. Your 4.75 star rating means a lot to both...

More updates throughout the process.

Reply from Jesse Cronen

September 28th, 2024 04:35 PM

I appreciate your feedback, Abigail. It's great to see you found value in our services at Northpointe Bank. I acknowledge your suggestion for more frequent updates throughout the loan process, and I'll ensure to implement this moving forward....

The process started in November of 2023. After being told that I qualified for the loan and given no requirements that I needed to work on to qualify, it took 11 months to close. I was never given any real explanation as to what the issues...

Thanks for the experiences

Reply from Jesse Cronen

September 27th, 2024 03:10 PM

I'm really pleased to hear that you had a positive experience, Dwayne. Your feedback is greatly appreciated. I'm always here at Northpointe Bank to assist with any future refinancing needs. Don't hesitate to reach out. Thanks for taking the...

He kept his word and made it happen in regards to us getting our loan . Thank you .

Reply from Jesse Cronen

September 27th, 2024 03:12 PM

I'm really pleased to hear that you had a positive experience with your loan process, Serg. Keeping my word and ensuring the best for my clients is always my top priority. Your feedback is much appreciated and it was a pleasure helping you...