Jennifer Coppola
Loan Officer | NMLS ID: 168883
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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It was a very smooth process and they answered all of our questions being first time home buyers, highly recommended using them for your mortgage process.
Reply from Jennifer Coppola
August 6th, 2026 03:16 PM
I'm pleased to hear that your mortgage process went smoothly, Austin. It's great to know we could answer all your questions as first-time homebuyers. Thank you for the recommendation!
The communication was great
Reply from Jennifer Coppola
August 5th, 2026 03:28 PM
I'm glad to hear that you appreciated the communication, Nicolle. Your feedback is valued and helps me continue to provide a positive experience.
Jennifer cares went above and beyond for us. She and her team is excellent and I would highly recommend them.
Reply from Jennifer Coppola
August 5th, 2026 02:59 PM
Thank you for your kind words, Deborah. I'm happy to hear that you felt supported by me and my team. Your recommendation means a lot to us!
Communication. Advice. App. Convenience. Staff available for help.
Reply from Jennifer Coppola
July 30th, 2026 02:29 PM
Thank you, Michael, for highlighting these aspects. I'm pleased that you found the communication, advice, and convenience helpful, and that our staff was readily available to assist you.
She listened to my needs and went above and beyond to help me with nothing but succes! I couldn't of done it without he!
Reply from Jennifer Coppola
July 28th, 2026 03:04 PM
I'm thankful for your kind words, Angela. I'm glad I could assist you in achieving success and that my support made a difference. It was wonderful working with you!
Communication thru the whole process
Reply from Jennifer Coppola
July 17th, 2026 04:23 PM
I'm grateful for your feedback, Rick. It's good to know that you felt well-informed throughout the process. Thank you for sharing your experience!
Great customer service
Reply from Jennifer Coppola
July 16th, 2026 04:37 PM
Thank you for your feedback, Cameron. I'm happy to hear that you appreciated the customer service.
Jennifer is the best! so knowledgeable and so kind and easy to work with
Reply from Jennifer Coppola
July 15th, 2026 01:06 PM
Thank you, Denise, for your kind words. I'm pleased to hear that you found me knowledgeable and easy to work with. It was wonderful working with you too!
Jennifer and her team (Rachel, Lisa) were tremndous! Their knowledge, responsiveness, and commitment to excellence made the entire mortgage process efficient and stress-free.
Reply from Jennifer Coppola
July 6th, 2026 02:19 PM
I appreciate your kind words, Charles. It's great to know that our team's knowledge and responsiveness helped make the mortgage process efficient and stress-free for you. Thank you for acknowledging our commitment to excellence!
Jennifer was such a pleasure to work with to arrange our mortgage. Very thorough, explained everything, kept us up to date. We had no issues and a smooth closing. Thank you Jennifer!
Reply from Jennifer Coppola
July 6th, 2026 08:01 PM
I'm glad to hear that you had a smooth closing and felt well-informed throughout the process, Christine. It was a pleasure working with you to arrange your mortgage. Thank you for your kind words!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage LTD - Sr. Loan OfficerMay 1st, 2019 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS ID: 168883
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