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Guild Mortgage - Jeffrey Cruz
Branch Manager | NMLS# 225971

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Amazing 10/10. Very quick fast and easy.
Reply from Guild Mortgage - Jeffrey Cruz
October 21st, 2025 06:30 PM
Hi Ryan, thanks for the 10 out of 10 rating! I'll give you and Alex the same 10/10. I appreciate yalls prompt response getting this back to me. It always really helps with such a short closing timeline. Talk soon and enjoy your home!
Communication from start to finish was outstanding. Jeff's team was on top of everything before it came up and stayed infront of the whole process.
Reply from Jeffrey Cruz
October 28th, 2025 06:41 PM
Morgan thanks for taking time to write your message. It's fantastic to know that the communication throughout your experience was effective. Staying ahead of the process is a priority for me, and I'm glad it contributed positively to your journey....
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Jeff was so great to work with! He was a great communicator and helped us through every step of the process. Wonderful at his job and a pleasure to be around!
Reply from Guild Mortgage - Jeffrey Cruz
October 21st, 2025 06:33 PM
Hi Jessica, yall were so great to work with and I'm so happy for you and your growing family. Looking forward to staying in touch. Thanks so much for the positive feedback.
Jeff’s team was outstanding and I would recommend them 10 times out of 10. Made the whole process smooth and moving in the right direction
Reply from Guild Mortgage - Jeffrey Cruz
October 21st, 2025 06:32 PM
Morgan! Thanks for the positive feedback. It was an honor to help you and your family. Congrats also on your first child. It's a total blessing and now you have the right home to put raise them in. If you ever have more questions or need assistance...
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outstanding service!
Reply from Guild Mortgage - Jeffrey Cruz
October 21st, 2025 06:34 PM
Thank you, Kimberly, for recognizing the service provided. I'm glad to hear it met your expectations. If there's anything more I can do or any questions you have in the future, please reach out anytime.
Guild Mortgage - Jeffrey Cruz has received a review with 5 star rating from Kimberly G
Reply from Guild Mortgage - Jeffrey Cruz
October 21st, 2025 06:33 PM
Thank you very much for the rating, Kimberly. Your support is truly appreciated.
This is our first time purchasing a home and we had the teams help every step of the way. When we became frustrated it wasn't on Guild but was on us because we weren't sure what was needed. But Guild pulled through and helped us figure out...
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Reply from Guild Mortgage - Jeffrey Cruz
October 14th, 2025 08:12 PM
Hi Raul, thanks for taking time to share your thoughts. I'm honored be a part of your journey to purchasing your first home. Navigating through the process can indeed be challenging, but I'm pleased to know that our guidance helped clarify...
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We just closed our first home and are so grateful for Guild Mortgage. They helped us figure out everything from the beginning to end. Thank you Jeffery, Melanie and Chantel!
Reply from Guild Mortgage - Jeffrey Cruz
October 14th, 2025 08:11 PM
Congratulations on closing your first home, Rose. It's great to know that you found the support you needed throughout the process. I'm glad that Melanie, Chantel, and I could assist you from start to finish. If you ever have more questions...
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Jeff and his team at Guild Mortgage provided outstanding support throughout the entire loan process. Their professionalism and dedication gave us confidence every step of the way. They managed our expectations clearly, answered our calls even...
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Reply from Guild Mortgage - Jeffrey Cruz
October 9th, 2025 06:16 PM
See previous response
Jeff and his team at Guild Mortgage provided outstanding support throughout the entire loan process. Their professionalism and dedication gave us confidence every step of the way. They managed our expectations clearly, answered our calls even...
read more
Reply from Guild Mortgage - Jeffrey Cruz
October 9th, 2025 06:16 PM
Matt!! Thanks for your positive feedback and recommendation. Most importantly thanks for the trust in letting me assist you with the purchase of this home. It was a heck of a deal and I"m super pumped yall are coming out so far ahead from day...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Home Loans
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
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Positions
- Guild Mortgage - Originating Branch ManagerJul 3rd, 2023 - Current
Memberships
- National Institute of Financial Education
- San Antonio Bar Association
- Divorce Lending Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 225971
Gallery


Achievements
- 2025 San Antonio Magazine Top 50 LO's
- Scotsman Guide, Top Originators in the United States 2019, 2020, 2021, 2022, 2023
- San Antonio Business Journal Top 25 Loan Officers in San Antonio, 2017
Hobbies
- Guitar
- Family
- Running and exercise
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Disclaimer
I am authorized to do business in the states of Florida, Louisiana, Oklahoma and Texas.; NMLS ID: 225971; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.