Top 5%
Jeanne Henry, Ruoff Mortgage
Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Fantastic through the whole process.
Reply from Jeanne Henry, Ruoff Mortgage
November 21st, 2024 03:51 PM
I'm so glad to hear that you had a fantastic experience, Luke! Your positive feedback truly means the world to me. It was my pleasure to guide you through the whole process at Ruoff Mortgage. Remember, I'm here for any future needs you may...
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Jeanne was very pleasant to work with and made the whole process a lot less overwhelming for me. I didn't have anything that i was not prepared for because she made sure to tell me everything upfront and answered all my questions, definitely...
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Reply from Jeanne Henry, Ruoff Mortgage
November 21st, 2024 03:51 PM
Thank you so much for your kind words, Genesis. I'm thrilled to hear that you found our process less overwhelming and that I was able to help ease some of your anxieties. It was my pleasure to make sure you were well-prepared and informed throughout....
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Handle everyfrom start to finish. Everything went well. Jeanne was fantastic.
Reply from Jeanne Henry
November 19th, 2024 03:59 PM
I'm so glad to hear that you had a positive experience, Joseph! It was a pleasure for me to handle everything from start to finish. Your feedback is greatly appreciated and it will be my goal to continue providing fantastic service. Thank you...
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This home buying process felt Very personable. This helped make the first part of the transition much easier!
Reply from Jeanne Henry, Ruoff Mortgage
November 21st, 2024 04:00 PM
I'm thrilled to hear that you found the home buying process with Ruoff Mortgage to be personable and easy, Alicia! Your kind words mean a lot to me, and I'm delighted that I could assist in making the transition smooth for you. Please feel...
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Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Mason M
Reply from Owner
November 4th, 2024 03:45 PM
Thank you!!
Communication was excellent and the process was extremely smooth
Reply from Jeanne Henry, Ruoff Mortgage
November 4th, 2024 03:45 PM
It was my pleasure working with you again. Beyond proud of you!!
Jeanne is top notch! Love working with her!
Reply from Jeanne Henry
November 6th, 2024 09:58 PM
I'm thrilled to hear you had a positive experience, Rachel! It's always a pleasure to work with you as well. I'm looking forward to helping you with any future mortgage needs at Ruoff Mortgage. Thank you for the 5-star review!
The whole process was so smooth working with Jeanne we went from our initial meeting to closing in a a little over a month
Reply from Jeanne Henry, Ruoff Mortgage
October 25th, 2024 01:16 PM
I'm thrilled to hear you found the process smooth and efficient, Chase! Your kind words are very much appreciated. Knowing that we were able to expedite your mortgage process and get you to closing in just over a month is wonderful news. Thank...
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Felt like we were her only clients! Hard worker.
Reply from Jeanne Henry, Ruoff Mortgage
October 25th, 2024 01:16 PM
Sherry, Thank you so much for the 5 star rating and for your patience with all the documents that were required for the loan. Hope to see you again soon..
Jèanne was so great to work with. She made my first time buying a home so easy, and put in the most above and beyond work throughout the whole process. I felt so comfortable throughout this whole journey knowing I had the best team handling...
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Reply from Jeanne Henry, Ruoff Mortgage
October 25th, 2024 01:13 PM
Hi Halei, It was a real pleasure to work with you, and I'm overjoyed that we made your first home buying experience a smooth and comfortable one. Your words have truly made my day. If you ever need assistance in the future, please don't hesitate...
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About
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
VA
FHA
USDA
First-Time Home-Buyer
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Memberships
- Decatur Club
- Spyder Riders
- YMCA
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 672863
Gallery
Achievements
- 35 years in the banking and mortgage industry.
Hobbies
- Spending time with my husband and friends riding motorcycles.
- Spending time in the mountains.
- Biking
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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