Top 5%
Jeanne Henry, Ruoff Mortgage
Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jeanne was wonderful to work with, she made sure I knew everything that was happening. Jeanne and her assistant Jenna handled everything perfectly and they were incredibly nice.
Reply from Jeanne Henry
March 21st, 2025 02:26 PM
Thank you so much, Justin! It was a pleasure working with you and ensuring you felt informed every step of the way. Jenna and I strive to make the process as smooth and pleasant as possible, and we're thrilled to hear we succeeded. If you ever...
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Everything went well from start to finish. Even the few small bumps along the way were handled swiftly. The whole process was quick and easy. Everyone I spoke to at ruoff was friendly and helpful. Highly recommend!!
Reply from Jeanne Henry, Ruoff Mortgage
February 28th, 2025 01:30 PM
Thank you so much, Craig! It was a pleasure working with you, and I'm so glad you found our team friendly and helpful. Your recommendation means a lot to me and the entire Ruoff team. Wishing you all the best in your new home!
Jeanne went above and beyond the whole process. Couldn't have possibly had a better experience will use her for future home purchases, and recommend her when people ask who I used for my home loan.
Reply from Jeanne Henry
February 28th, 2025 01:35 PM
Thank you so much for the great survey. It was my pleasure working with you and Audra.
So excited for you guys!!
Everything during the process of the loan and closing was clear and easy
Reply from Jeanne Henry
February 24th, 2025 04:12 PM
Hi Kayla, I'm thrilled to hear that you found the loan and closing process clear and easy! It was a pleasure working with you and making your experience as smooth as possible. Thank you for trusting me and Ruoff Mortgage with such an important...
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Jeanne Henry was fantastic to work with. She really understood exactly what I was needing and made sure the process went smoothly. I recommend her to everyone I know that needs a loan!
Reply from Jeanne Henry
February 17th, 2025 04:28 PM
Thank you so much, Sean! It was a pleasure working with you and helping you navigate the process. I’m thrilled to hear that you had a positive experience, and your recommendation means the world to me. If you ever need assistance in the future,...
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Jeanne was quick and thorough throughout the entire process. We have worked with her for a refinance and a new purchase. Both times she has exceeded our expectations ! She works hard to get her clients everything they need to become homeowners...
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Reply from Owner
February 28th, 2025 01:36 PM
It was my pleasure working with you and Matt. I'm so happy that I finally got to meet kids.
Jeanne was quick and thorough throughout the entire process. We have worked with her for a refinance and a new purchase. Both times she has exceeded our expectations ! She works hard to get her clients everything they need to become homeowners...
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Reply from Jeanne Henry
January 30th, 2025 12:22 AM
Thank you so much for your kind words, Tayler. It was truly a pleasure to work with you on your refinance and new purchase. I'm thrilled to hear that I was able to meet and exceed your expectations. It's my goal to ensure that every client...
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Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Matt M
Reply from Owner
February 28th, 2025 01:38 PM
Thank you Matt!! I appreciate you and Tayler!!
Everything
Reply from Jeanne Henry
January 29th, 2025 04:14 PM
I'm thrilled to hear that your experience with me at Ruoff Mortgage was a successful one, Matthew. Your 5-star rating is very much appreciated. I'm always here to help with your mortgage needs.
Cheers,
Jeanne Henry
Jeanne was friendly, responsive, and great to work with!
Reply from Jeanne Henry, Ruoff Mortgage
January 13th, 2025 03:06 PM
I'm thrilled to hear that you had such a positive experience, Kelsey! It was a pleasure to working with you and Wesley.Thank you for taking the time to leave a 5-star review and for choosing Ruoff Mortgage. Looking forward to our future interactions....
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About
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
VA
FHA
USDA
First-Time Home-Buyer
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Memberships
- Decatur Club
- Spyder Riders
- YMCA
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 672863
Gallery
Achievements
- 35 years in the banking and mortgage industry.
Hobbies
- Spending time with my husband and friends riding motorcycles.
- Spending time in the mountains.
- Biking
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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