Top 5%
Jeanne Henry, Ruoff Mortgage
Senior Loan Officer | NMLS# 672863 | Ruoff Mortgag...
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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closed
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9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
Jeanne Henry, Ruoff Mortgage has received a review with 5 star rating from Hanna H
Reply from Owner
October 25th, 2024 01:14 PM
It was such a pleasure working with you and Jeremy. Thank you so much for the great review. Hope to see you both soon.
Quick responses and fast process
Reply from Jeanne Henry
October 22nd, 2024 07:19 PM
I'm so glad to hear you had a positive experience, Hanna! At Ruoff Mortgage, we aim to provide quick and efficient service for all our customers. Thank you for taking the time to leave a 5-star review, your feedback is truly appreciated. Please...
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They were amazing! They were fast and very vocal with where we were at in the process. I would highly recommend them to any of my friends and family!
Reply from Owner
October 25th, 2024 01:17 PM
I'm absolutely thrilled that you had such a positive experience with us at Ruoff Mortgage. Your kind words about our efficiency and communication truly made my day! It's always our goal to provide the best service possible, and I'm glad to...
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Jeanne was amazing! She was fast and very vocal with where we were at in the process. I would highly recommend her to any of my friends and family!
Jeanne is always kind and communicates very well and answers all my questions
Reply from Jeanne Henry, Ruoff Mortgage
September 5th, 2024 03:37 PM
It was great working with you again!! I appreciate your loyalty!!
Extremely thorough and really helped me find the best financing options for me. I'm extremely grateful for Jeanne's help. In a world where home buying can feel very robotic as if you're just signing and pushing papers, Jeanne brings back the...
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Extremely fast, replied at all hours of the day, really helped me weigh my options without pushing me one direction or another
Reply from Jeanne Henry, Ruoff Mortgage
August 27th, 2024 06:00 PM
Loved working with you... Beyond proud!!
I would love to write a book but in simple terms: Excellence!! Jeanne Henry was wonderful!! Efficiency, professionalism,, organization and above all has your best interest and will support you all the way!!
Reply from Owner
August 27th, 2024 06:02 PM
Thank you for your glowing review, Shawntel! I'm thrilled to hear that you found my service to be efficient, professional, and supportive. As a loan officer is my top priority to have our clients' best interests at heart. Your feedback truly...
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Organization, Timelines, Efficiency, and Clarity.Jeanne Henry over exceeded my expectations. She was truly a joy to work with. Her professional expertise combined with definitive steps and supportiveness to see goals met added to the experience....
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Reply from Jeanne Henry, Ruoff Mortgage
July 24th, 2024 12:51 PM
I'm so grateful for your kind words, Shawntel! It's fantastic to hear that I was able to exceed your expectations and provide clarity and organization throughout our process together. I strive to offer definitive steps and supportive service...
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Jeanne Henry is a loan officer that sees a whole person rather than just a client. It is clear from the start that her mission is to do what is in the best interest of the people she helps. This was my first time in the home buying process...
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Reply from Jeanne Henry, Ruoff Mortgage
July 17th, 2024 08:48 AM
Thank you, Emily, for such a heartwarming review. It was truly a pleasure to guide you through the home buying process. Your kind words are greatly appreciated. I'm glad to hear that you felt well-taken care of and stress-free. This is exactly...
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About
Additional Licenses: NMLS# 672863. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
VA
FHA
USDA
First-Time Home-Buyer
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Memberships
- Decatur Club
- Spyder Riders
- YMCA
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 672863
Gallery
Achievements
- 35 years in the banking and mortgage industry.
Hobbies
- Spending time with my husband and friends riding motorcycles.
- Spending time in the mountains.
- Biking
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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