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Jason Smith - Northpointe Bank
Loan Officer | NMLS# 893542

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
All great with the process
Reply from Jason Smith
January 27th, 2025 02:55 PM
Thank you so much for the positive review, Krishna! I'm thrilled to hear that you found our refinance process to be excellent at Northpointe Bank. We are always aiming to provide a seamless experience for our clients, and your feedback confirms...
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Jason was great, professional and efficient. Which is so important to have during an already stressful time in my life. Thanks so much.
Reply from Jason Smith
January 27th, 2025 02:56 PM
I'm really glad to know that you found our services useful, Lia. Ensuring a smooth and efficient refinance process is always our top priority at Northpointe Bank, and I'm thrilled to have been able to deliver on that promise during what was...
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Jason was very helpful and professional.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:16 PM
I'm pleased to hear you found my assistance helpful and professional, Joe. Your satisfaction is important, and I'm glad I could support you through the refinance process. Should you have any further questions or need assistance in the future,...
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Jason helped make the refinancing process simple and easy. He was communicative and provided easy to follow instructions on what I needed to do from my end. He made the process much easier than expected. I would highly recommend him to anyone....
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Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:16 PM
I'm pleased to hear that the refinancing process felt straightforward and manageable for you, Caleb. Clear communication and guidance are key goals I strive for, so I’m glad my approach made a positive difference for you. Thank you for your...
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Jason was very easy to work with and able to get everything done very efficiently
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:16 PM
I'm pleased to hear that your experience with the refinance process was smooth and efficient, Michael. It's important to me that things go as seamlessly as possible for my clients. If there's ever anything else you need, feel free to reach...
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Great experience with Northpointe Bank. I stumbled upon them online when searching lowest interest rates on a refinance. I was skeptical if it was too good to be true, but after researching we started the application process. The process was...
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Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:17 PM
I'm pleased to hear that your refinance experience with Northpointe Bank was efficient and successful, Robert. It's completely understandable to have initial skepticism when searching for competitive rates online, but I'm glad the process met...
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Everything went well.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:17 PM
I'm pleased to hear that everything went smoothly, Annmarie. It's my goal to ensure a seamless refinance process while working with Northpointe Bank. Should you have any further questions or need assistance in the future, please feel free to...
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Overall great communication and well managed process.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:17 PM
I'm pleased to hear that you found the communication and process well-managed with Northpointe Bank, Andrew. It's important to me that clients have a positive experience, and your feedback is greatly appreciated. If you have any more questions...
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Jason was helpful and responsive throughout the whole process!
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:20 PM
I'm pleased to hear about your positive experience, Rebecca. Being helpful and responsive is something I strive for with every client. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for choosing...
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Thanks Jason.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:21 PM
I appreciate your feedback, Jordan. It's great to hear from you. Should you have any further questions about your refinance or need assistance in the future, feel free to get in touch. All the best with everything ahead. - Jason Smith
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- MBS Live
- Linkedin
- EVCC
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- Licensed in all 50 States
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Awards
Achievements
- Scottman's Guide Top Originators each year
Hobbies
- Family
- Golf
- Camping
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender