Top 5%
Jason Smith - Northpointe Bank
Loan Officer | NMLS# 893542
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jason is really great and expert of his domain, loan refinance processing goes really smooth and pleasant with him
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:21 PM
I'm glad to hear that you found the refinancing process smooth and pleasant, Sushil. It’s important to me to make the experience as streamlined as possible, and I’m pleased that my expertise made a difference in your refinance. If you have...
read more
Very good interest rate and the service provided by Jason and the team far exceeded my expectations based on many previous mortgages and refinances that I've done. Everything was quick and professional and there were no surprises (except that...
read more
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:22 PM
I appreciate your feedback, Timothy. It's great to hear that the interest rate and overall service met your expectations, especially considering your past experiences with refinancing and mortgages. Quick and professional service is what I...
read more
It was good experience
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:22 PM
It's great to hear you had a positive experience with us, Ahmad. I'm glad I could assist you during your purchase with Northpointe Bank. If you ever have more questions or need further assistance, feel free to reach out at any time. Thank you...
read more
Jason was responsive and very up-front and transparent throughout the whole process. I really appreciated his willingness to jump on a call at any time in the process to help me understand what was happening and what my options were. Really...
read more
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:22 PM
I'm glad to hear that you valued my approach to transparency and responsiveness during your refinance process, Nicholas. Being available to address questions and explain options is something I strive for with every client. Your positive experience...
read more
Thanks for helping out. I am looking towards refinancing again when rates are dropped
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:23 PM
I appreciate your review, Sachin. It's great to know I could assist you with your refinancing needs. When the time comes for refinancing again, I'll be here to help make the process smooth and straightforward. Feel free to reach out whenever...
read more
It was a quick and easy process. Any questions I had were answered quickly.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:23 PM
I'm glad to hear the process was smooth and that your questions were addressed promptly, Garrett. It's important to me that you felt supported throughout your refinance with Northpointe Bank. Should you have any more questions or need assistance...
read more
Everything was smooth and as expected. Questions were answered quickly and completely
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:24 PM
I'm pleased to hear that the process went smoothly for you, Stephen. Prompt and thorough communication is something I strive for, so it's great to know that your questions were answered to your satisfaction. If you need any further assistance...
read more
Last minute notice of an additional $10k we were not expecting.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:24 PM
I understand how unexpected changes can cause concern, especially when it involves significant amounts like $10k. I'm here to help clarify any confusion and address any questions you might have. Please feel free to reach out directly so we...
read more
Great experience
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:24 PM
I'm pleased to hear that you had a great experience, Tailai. It's important to me that the process was satisfying for you. If there's anything else you need in the future or any questions arise, feel free to reach out. Thank you for choosing...
read more
Jason did a great job sending us the quotes before we locked in. He was always responsive to the emails in timely manner. There were no delays caused, and we were able to close before our closing date. Would have been nicer if most of the phone...
read more
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:25 PM
I'm glad to hear that the quoting and responsiveness helped make your experience a positive one, Ritesh. I understand the importance of timely communication and will look into ensuring my availability over the phone is improved. Your input...
read more
171–180 of 236
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- MBS Live
- Linkedin
- EVCC
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- Licensed in all 50 States
Gallery
Awards
Achievements
- Scottman's Guide Top Originators each year
Hobbies
- Family
- Golf
- Camping
View All
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender