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Jason Smith - Northpointe Bank
Loan Officer | NMLS# 893542

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Good customer service, smooth closing.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:14 PM
I'm pleased to hear that you had a positive experience with the customer service and found the closing process smooth, Joshua. My goal is always to provide a hassle-free experience, and your feedback is much appreciated. If you have any other...
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For the most part, I had a great experience working with Northpointe. Jason and his team worked quickly and were generally very responsive and on top of everything. Jason went above and beyond to help me close on the same day, despite a hiccup...
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Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:15 PM
I appreciate you taking the time to share your detailed experience, Michael. It is great to hear that you felt supported throughout the process and that we were able to close within a tight timeline. Your feedback regarding communication and...
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Jason was with us from start to finish. He always made sure we had daily updates on the the proces and what was next, which allows us to be prepared.
I would highly recommed Jason and his team
Reply from Jason Smith - Northpointe Bank
January 27th, 2025 02:52 PM
I'm truly thankful for your kind words, Axel. It was such a pleasure to help you throughout the purchase process, and I'm glad to know that you found the daily updates helpful. I always strive to make sure my clients are prepared and well-informed...
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Jason and the team over there made it as easy as it could be to get through everything.
Reply from Jason Smith
January 27th, 2025 02:52 PM
Thank you for your kind review. Happy to have been of service!
Jason was very helpful with my loan process. He checked in along the way to ensure my quesitons were answered.
Reply from Jason Smith
January 27th, 2025 02:52 PM
Thank you Juliana, glad you had a great experience!
Good experence
Reply from Jason Smith
January 27th, 2025 02:53 PM
Thank you, glad we could be of service
Very professional, responsive agents. Good service. Best rate.
Reply from Jason Smith
January 27th, 2025 02:53 PM
Thank you, Nachiket, for your wonderful review and the full 5-star rating! It's gratifying to know that you admired our professional service and found our rates to be the best. Here at Northpointe Bank, our goal is to provide customers like...
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It was my first time purchasing a home and Jason worked with me through all the questions I had.
Reply from Jason Smith
January 27th, 2025 02:54 PM
Thank you Shawn, congratulations again!
Quick response, closed on time, clarity in what to expect and in numbers,
Reply from Jason Smith
January 27th, 2025 02:55 PM
Glad to hear you had the 5 star experience we strive to supply!
Great interest rate, and had a great experience with Jason Smith our loan officer
Reply from Jason Smith
January 27th, 2025 02:55 PM
Thank you for the kind words, glad to hear!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- MBS Live
- Linkedin
- EVCC
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- Licensed in all 50 States
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Awards
Achievements
- Scottman's Guide Top Originators each year
Hobbies
- Family
- Golf
- Camping
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender