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Jason Smith - Northpointe Bank
Loan Officer | NMLS# 893542
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Excelent all around - thank you Jason and Kristy!
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:09 PM
I'm pleased to know that you had a positive experience with the refinancing process, Joshua. Your kind words are greatly appreciated, and it's good to hear that both Kristy and I could assist you effectively. Should you have any more questions...
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Easy process
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:09 PM
I'm pleased to hear that you found the process easy, John. Making sure that the refinance experience is straightforward is a priority for me. If you have any questions or need further assistance in the future, feel free to reach out. Thank...
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Great rate and great service
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:09 PM
I appreciate your kind words about the rate and service, Sandra. It's always my goal to provide a positive experience when handling refinancing needs. If you have any future questions or require assistance, please feel free to reach out. Thank...
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Jason was a great help and made the Refi process almost seamless. This was not our first Refi, and was much simpler than we expected.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:10 PM
I'm glad to hear that the refinancing process was simpler than expected, Aaron. It's important to me to make the experience as smooth as possible for you. If you have any further questions or need assistance in the future, feel free to contact...
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What kept me coming back to Northpointe Bank is Jason's attentiveness to answering my various questions about the loan, rates, and loan process leading up to the loan. Everything he said, he kept his word. The process ran rather smoothly and...
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Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:10 PM
I'm pleased to hear that my efforts in providing clear communication and ensuring a smooth refinancing experience met your expectations, Heather. It's important to me that every question is thoroughly addressed and that the process is as straightforward...
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My husband and I had a fantastic experience working with Jason to receive a quote from NorthPointe Bank. From the start, he was professional, quick to respond, and went the extra mile to guide us through the entire process. Jason is extremely...
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Great communication, unbeatable rate, answered all of our questions as first time home buyers
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:11 PM
I'm pleased to hear that you had a positive experience, Mary. It’s important to me that first-time home buyers feel supported and informed throughout the process. If you have any further questions or need assistance, I'm here to help. Thank...
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Jason was fantastic, made us very confident when the closing date came. He kept us up to date and answered all our questions in a extremely timely manner. Couldn't be happier !
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:12 PM
I'm glad to hear that you felt confident and well-informed during the closing process, Adam. It's important to me that all your questions were addressed promptly and that the experience was smooth for you. Thank you for your kind words, and...
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Jason was very responsive, did his best to answer my questions, the online portal was easy to use, and Leigh-Anne gave clear instructions as necessary.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:13 PM
It's great to hear that you found the process smooth and the online portal user-friendly, Lee. I am glad I could assist with your questions, and I appreciate your recognition of Leigh-Anne's clear guidance as well. If there’s anything further...
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Very kind and kept us updated the whole time. Was a good experience from beginning to end
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:14 PM
Thank you for sharing your thoughts, Grant. I’m pleased to hear that the experience met your expectations, and I'm glad I could keep you informed throughout the process. If you ever have further questions or need assistance in the future, please...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- MBS Live
- Linkedin
- EVCC
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- Licensed in all 50 States
Gallery
Awards
Achievements
- Scottman's Guide Top Originators each year
Hobbies
- Family
- Golf
- Camping
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender