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Jason Smith - Northpointe Bank
Loan Officer | NMLS# 893542
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM(Open now)
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Thanks for all your help with my loan. the process was efficlient and Jason was great to work with!
Reply from Jason Smith
June 18th, 2025 03:13 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Great experience
Reply from Jason Smith
May 29th, 2025 01:14 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Jason was awesome and was always prompt when I had questions about the process.
Reply from Jason Smith
May 15th, 2025 05:58 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
There were some miscommunications among the loan officer, the construction lead from Northpointe, and my real estate agent/builder sales specialist which caused me much frustration and confusion. Also leading up to the closing, Northpointe...
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Reply from Jason Smith - Northpointe Bank
May 7th, 2025 05:53 PM
Thank you for taking the time to share your feedback. I appreciate your patience during the lending process and am sorry to hear that the solutions we provided didn’t fully meet your expectations. Thank you again for allowing us the opportunity...
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Jason did a fantastic support
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:06 PM
It's encouraging to hear that you felt well-supported during the refinance process, Udayakumar. Providing reliable assistance is a key goal of mine. If you have any further questions or need assistance in the future, feel free to get in touch....
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Jason was excellent to work with.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:07 PM
I appreciate your kind words, Joseph. I'm glad to hear that you had a positive experience working with me on your refinance. If you have any questions in the future or need assistance again, please feel free to get in touch. Thank you for choosing...
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Everything went easily to fruition.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:07 PM
I'm pleased to hear that the process went smoothly for you, Peter. Ensuring a straightforward and effective refinance experience is always my goal. If there are any other questions or needs in the future, please feel free to reach out. Thank...
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Jason and Leigh-Anne were excellent and highly responsive.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:07 PM
It’s great to hear about your positive experience, Michael. I'm glad that both Leigh-Anne and I could provide the responsiveness you needed. If there's anything else I can assist you with or if you have more feedback, please let me know. Thank...
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Jason and LeighAnn did an excellent job
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:08 PM
I'm pleased to hear that you had a positive experience with us, Mary. It's wonderful that LeighAnn and I could meet your expectations during your refinance process. Should you have any further questions or need assistance in the future, feel...
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I would have loved more support in the last week of closing. I still don't understand some of the charges I paid for.
Reply from Jason Smith - Northpointe Bank
December 22nd, 2025 08:08 PM
I appreciate you sharing your thoughts, Omkar. I'm sorry to hear that you felt there wasn't enough support during the final week of closing and that some of the charges were unclear. Understanding all aspects of the process is crucial, and...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- MBS Live
- Linkedin
- EVCC
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- Licensed in all 50 States
Gallery
Awards
Achievements
- Scottman's Guide Top Originators each year
Hobbies
- Family
- Golf
- Camping
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender