

Janice Lake
Branch Manager | NMLS# 240568

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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8 AM to 5 PM
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8 AM to 5 PM
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Reviews from Web
Envoy jumped into our process late & made everything so easy. Communications were clear & easy through the app. Everyone we dealt with was extremely helpful plus professional & courteous. Highly recommend.
Reply from Janice Lake
July 14th, 2025 02:12 AM
I'm so pleased to hear that we could step in and make your process easier. It's great to know that our communication tools were helpful and that you found our team professional and courteous. Thank you for your recommendation and for allowing...
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Janice was wonderful and very supportive throughout the entire process. One of her team members however was rude and lacked professional communication. Lacked an ability to respond to emails when information was provided. Especially when documents...
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Reply from Janice Lake
July 9th, 2025 01:52 PM
Thank you, Stephanie, for taking the time to share your experience. I'm pleased to hear that you felt supported throughout the process. However, I'm sorry to learn about the communication issues you encountered with one of my team members....
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Thanks fir making it happen in such a short time span!
Reply from Janice Lake
May 15th, 2025 06:29 PM
I'm glad I could assist in making it happen for you so quickly. Thank you for your kind words and for choosing Envoy Mortgage Ltd.
Was a very smooth transaction.
Reply from Janice Lake
May 15th, 2025 03:39 PM
I'm glad to hear that your transaction went smoothly. Thank you for choosing Envoy Mortgage Ltd. It was a pleasure assisting you.
Janice is very kind, patient and an excellent communicator. My husband and I were first time home buyers overwhelmed by the process but Janice made every step feel easy. We also work very busy schedules and are rarely available together - Janice...
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Reply from Janice Lake
May 5th, 2025 02:57 PM
It was a pleasure to work with you both! I wish you the utmost happiness in your new home. Welcome to the Flathead Valley!
Kind, courteous and professional service from the entire team!
Reply from Janice Lake
February 28th, 2025 09:08 PM
Hi Erika, Thank you so much for your kind words! I'm thrilled to hear that you felt well taken care of by our team. We're committed to providing the best possible service, and it’s wonderful to know that came through in your experience. If...
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Janice and the team are readily available to answer any questions and walk you through the whole financial process. I have followed Janice , and not a lendin company , in buying two homes with her specifically because of the trust I have in...
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Reply from Janice Lake
February 28th, 2025 03:43 PM
Thank you so much, Kaitlyn, for your kind words and trust in me and the team. It means a lot to know that you felt supported and informed throughout the process of buying your homes. Being part of your journey twice is truly an honor. I'm always...
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Janice was incredible to work with. I'm a Realtor in Wisconsin and she was my clients lender for their purchase recently. We had so many things that needed to line up perfectly and Janice was ON it, 100% of the time and when she was off for...
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good communication and expert professional
service,Janice was right there every step of the way to help guide the process
Reply from Janice Lake
December 30th, 2024 02:37 AM
Hi Sandip, thank you for the fantastic rating and positive feedback. I'm thrilled to know that my communication and professional service met your expectations. Assisting you in every step of the mortgage process was my pleasure. I'm here for...
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Excellent communication and taking the time to explain things as we moved through the process.
Reply from Janice Lake
December 3rd, 2024 07:40 PM
I'm so glad to hear that you found the communication excellent and felt well-informed throughout the process, Jordan! It was my pleasure to assist you. Thanks for the 5-star review and for choosing Envoy Mortgage Ltd. Feedback like yours is...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA Streamline Refinance
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Licenses
- NMLS # 240568
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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