

Janice Lake
Branch Manager | NMLS# 240568

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Janice and team did an outstanding job. Was so easy. We bought the second house we saw. Tristin our Realtor who recommended Janice was great with communication and explaining the steps and all the forms we filled out electronically. Were from...
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Reply from Janice Lake
October 15th, 2025 05:26 PM
Veronica, I'm pleased to hear that everything went smoothly during your home buying process. It sounds like Tristin was a great help in navigating the steps, and I'm grateful for the recommendation. Being from out of town can add complexity,...
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Janice was very detailed on what was needed and got it all put together like she had discussed at the beginning. Great experience.
Reply from Janice Lake
October 13th, 2025 04:24 PM
Todd, I'm glad to know that my approach met your expectations and that you had a great experience. Keeping everything organized from the start is crucial, and I’m pleased it contributed positively to your process. If there’s anything more you...
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We're first time buyers who are self employed . We worked with other lenders who didnt understand our taxes and weren't willing to work with us to get us approved. Janice and her team were kind understanding and hard working to get our loan...
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Reply from Janice Lake
October 5th, 2025 01:18 PM
Russel, thank you for sharing your experience. Navigating the loan process as a self-employed individual can indeed be challenging, and I'm glad I could support you in getting your loan approved. It’s important to me to understand each client's...
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Janice and team were on top of everything. If Janice was out of office, someone else stepped right up to help move my application along. I felt like the team really wanted to help get me to the finish line, even when I wasn't sure if it would...
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Reply from Janice Lake
September 23rd, 2025 03:21 AM
I'm pleased to hear that you felt supported throughout your application process, Heidi. It's important to me that you received assistance whenever it was needed, even in my absence. I understand that dealing with financial qualifications can...
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Janice is so responsive and quick. Whenever we needed numbers crunched she was on it! Envoy was so helpful in walking us through the process of selling and buying a house. It's a stressful process and they helped ease the anxiety. The education...
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Reply from Janice Lake
September 7th, 2025 01:54 AM
Sarah, I appreciate your feedback. It's great to know that my responsiveness and support during the process made a positive difference for you. Navigating both selling and buying can indeed be stressful, and I'm pleased that the guidance helped...
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Thank you for making this process so easy, and making me feel like I could ask any question without feeling silly. I think it's important for first-time buyers to know that there are no silly questions and the process doesn't have to be stressful....
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Reply from Janice Lake
August 4th, 2025 02:35 PM
Thank you for your kind words, Amanda! I'm honored to have helped you purchase your first home and always strive to make it as stress-free as possible. I'm here to help if you need any further assistance. Thank you for choosing Envoy Mortgage...
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Janice was on top of stuff very quickly and was had great communication skills. she worked diligently and we were able to close 3 weeks earl.
Reply from Janice Lake
July 30th, 2025 05:48 PM
Thank you, Jordan, for your thoughtful words. I'm pleased to hear that my communication skills and diligence made a positive impact on your experience. Closing three weeks early is a great outcome, and I'm glad I could facilitate that for you....
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Staff was easy to work with!
Reply from Janice Lake
July 30th, 2025 01:15 PM
Thanks, Kimberly, for your positive feedback. It's wonderful to hear that you found the staff easy to work with. If you have any further questions or need assistance, don't hesitate to get in touch with me. Your satisfaction is important to...
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Janice got things done fast. She is quick to respond to emails and clearly communicates things
Reply from Janice Lake
July 21st, 2025 03:12 AM
Thanks, Brian, for your feedback. I’m glad to hear that you found the process efficient and appreciated my responsiveness and communication. If you have any more questions or need further assistance, please feel free to reach out. Your satisfaction...
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Janice Lake
Reply from Janice Lake
July 17th, 2025 02:40 AM
Thank you, David, for your kind words. I'm thrilled I could assist you in your journey with Envoy Mortgage Ltd. If there's anything more you need or any questions you have, please feel free to reach out. Your satisfaction means a lot to me.
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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- NMLS # 240568
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