

Janice Lake
Branch Manager | NMLS# 240568

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Thank you for making this process so easy, and making me feel like I could ask any question without feeling silly. I think it's important for first-time buyers to know that there are no silly questions and the process doesn't have to be stressful....
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Reply from Janice Lake
August 4th, 2025 02:35 PM
Thank you for your kind words, Amanda! I'm honored to have helped you purchase your first home and always strive to make it as stress-free as possible. I'm here to help if you need any further assistance. Thank you for choosing Envoy Mortgage...
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Janice was on top of stuff very quickly and was had great communication skills. she worked diligently and we were able to close 3 weeks earl.
Reply from Janice Lake
July 30th, 2025 05:48 PM
Thank you, Jordan, for your thoughtful words. I'm pleased to hear that my communication skills and diligence made a positive impact on your experience. Closing three weeks early is a great outcome, and I'm glad I could facilitate that for you....
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Staff was easy to work with!
Reply from Janice Lake
July 30th, 2025 01:15 PM
Thanks, Kimberly, for your positive feedback. It's wonderful to hear that you found the staff easy to work with. If you have any further questions or need assistance, don't hesitate to get in touch with me. Your satisfaction is important to...
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Janice got things done fast. She is quick to respond to emails and clearly communicates things
Reply from Janice Lake
July 21st, 2025 03:12 AM
Thanks, Brian, for your feedback. I’m glad to hear that you found the process efficient and appreciated my responsiveness and communication. If you have any more questions or need further assistance, please feel free to reach out. Your satisfaction...
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Janice Lake
Reply from Janice Lake
July 17th, 2025 02:40 AM
Thank you, David, for your kind words. I'm thrilled I could assist you in your journey with Envoy Mortgage Ltd. If there's anything more you need or any questions you have, please feel free to reach out. Your satisfaction means a lot to me.
Envoy jumped into our process late & made everything so easy. Communications were clear & easy through the app. Everyone we dealt with was extremely helpful plus professional & courteous. Highly recommend.
Reply from Janice Lake
July 14th, 2025 02:12 AM
I'm so pleased to hear that we could step in and make your process easier. It's great to know that our communication tools were helpful and that you found our team professional and courteous. Thank you for your recommendation and for allowing...
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Janice was wonderful and very supportive throughout the entire process. One of her team members however was rude and lacked professional communication. Lacked an ability to respond to emails when information was provided. Especially when documents...
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Reply from Janice Lake
July 9th, 2025 01:52 PM
Thank you, Stephanie, for taking the time to share your experience. I'm pleased to hear that you felt supported throughout the process. However, I'm sorry to learn about the communication issues you encountered with one of my team members....
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Thanks fir making it happen in such a short time span!
Reply from Janice Lake
May 15th, 2025 06:29 PM
I'm glad I could assist in making it happen for you so quickly. Thank you for your kind words and for choosing Envoy Mortgage Ltd.
Was a very smooth transaction.
Reply from Janice Lake
May 15th, 2025 03:39 PM
I'm glad to hear that your transaction went smoothly. Thank you for choosing Envoy Mortgage Ltd. It was a pleasure assisting you.
Janice is very kind, patient and an excellent communicator. My husband and I were first time home buyers overwhelmed by the process but Janice made every step feel easy. We also work very busy schedules and are rarely available together - Janice...
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Reply from Janice Lake
May 5th, 2025 02:57 PM
It was a pleasure to work with you both! I wish you the utmost happiness in your new home. Welcome to the Flathead Valley!
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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- NMLS # 240568
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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