Janice Lake
Branch Manager | NMLS# 240568
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Janice and her team are so easy to work with ! They are available, knowledgeable and there to offer advice if needed . The process is very smooth. True professionals!
Reply from Janice Lake
August 29th, 2024 12:51 PM
Mary, your kind words and excellent rating mean a lot to us. We at Envoy Mortgage Ltd pride ourselves on offering knowledgeable advice and smooth processes. Your recognition confirms that we're doing our job right! Thank you for taking the...
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love the online portal that keeps you updated and can easialy see what documents you need to provide.
Reply from Janice Lake
July 11th, 2024 01:57 PM
I'm thrilled to hear you found our online portal useful, Jennifer! Our aim at Envoy Mortgage Ltd. is to make the process as smooth and straightforward as possible for all our customers, and your feedback truly encourages us. Thank you for the...
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Janice was amazing!
Reply from Janice Lake
June 20th, 2024 01:53 PM
I'm so pleased to hear you felt my service was excellent, Kaleb! Your positive feedback means a lot to me and the whole team here at Envoy Mortgage Ltd. We strive for excellence and your 5-star rating confirms we're doing our job right. Thank...
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The documents and closing papers were made known, completed, and submitted very quickly. This process of making an offer and closing was efficient and fast. Janice Lake and the Bay Equity team kept up great communication and clarified any question...
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Janice is incredible at what she does! Great communication and always there for you when you have questions. Makes the home buying process that much easier.
Reply from Janice Lake
May 22nd, 2024 05:42 PM
I'm incredibly touched by your kind words, Tiffany! It was a genuine pleasure to assist you through the home buying process. At Bay Equity Home Loans, we believe that great communication is key to a smooth and easy transaction. I'm always here...
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Janice was always available to answer my questions and work on my loan. She went above and beyond to make thos work.
Reply from Janice Lake
May 22nd, 2024 05:42 PM
Thank you for your kind review, Vivek! I hope you are very happy in your new home!
Choosing Janice and her team for my mortgage needs was the best decision I could have made. Out of the three lenders I was recommended, Janice stood out from the start. There was no sales pressure, just genuine attention to my needs, and a...
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Reply from Janice Lake
May 22nd, 2024 05:42 PM
Kevin, It was such a pleasure to work with you on the purchase of your new house! I truly appreciate your kind review. It made my day! I look forward to working together again, as you have any future mortgage needs!
Timely communication and easily understandable directions for the e signing etc
Everything
Reply from Janice Lake
May 22nd, 2024 05:42 PM
Thank you for your kind review! I wish you all the best in your new home!
My loan was very efficiently handled. I was kept informed of any delays in the loan process. Overall an excellent experience.
Reply from Janice Lake
May 22nd, 2024 05:42 PM
Hi Mary Lou,
Thank you for your review! I'm thrilled we were able to get Fannie Mae approval for your new condo and hope that you are loving it (and the updates you're making) as your new home. All my best to you!
Thanks,
Janice
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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- NMLS # 240568
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952 Echo Lane, Suite 190 Houston, TX, 77024
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