

Janice Lake
Branch Manager | NMLS# 240568

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations...... Show More
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8 AM to 5 PM
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8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Janice was very professional, very knowledgeable . She was also VERY patient and helpful with all the steps required to go through the escrow process.
Janice is very quick to respond, always friendly, and open to questions. She never makes one feel rushed or unimportant. She really knows her stuff and explains it very well. She is very intelligent and articulate and keeps you up to date every...
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Reply from Janice Lake
June 3rd, 2026 03:15 PM
I'm pleased to hear that you felt well-informed and valued throughout the process, Roger. Keeping clients updated and ensuring they never feel rushed is important to me. If you have any more questions or need assistance in the future, I'm always...
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Easy online paperwork, quick approval, financing, and closing!
Reply from Janice Lake
June 2nd, 2026 07:25 PM
I'm grateful to hear that you found the online paperwork easy and the process of approval, financing, and closing quick, Shawn. If there's anything more I can do for you in the future, please don't hesitate to let me know.
Fast replies and clear, consistent communication. Highly recommend.
Reply from Janice Lake
May 7th, 2026 02:33 PM
Thank you for your kind words, Albanidia. I'm pleased that you found the communication clear and consistent. Your recommendation is greatly appreciated, and if you ever need further assistance, I'm here to help.
Everything was explained well.
Any questions we had were answered quickly.
A very pleasant experience from start to finish.
Reply from Janice Lake
March 20th, 2026 06:20 PM
It's wonderful to hear that your experience was pleasant from beginning to end, Lisa. Ensuring that all your questions are addressed promptly and thoroughly is always my goal. Should you have any further inquiries or require assistance in the...
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The step by step guidance and patience of Janice to provide clarity in each step.
Reply from Janice Lake
March 16th, 2026 01:42 PM
I'm glad you felt the guidance and patience throughout the process were helpful, Sugandh. I strive to ensure that every step is clear and understandable. If you have any more questions or need further assistance, please feel free to reach out....
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Janice was excellent in communication,very prompt with all replies. She worked very hard for me and would absolutly recommend her services. Can't say enough good things about this experience!
Reply from Janice Lake
March 10th, 2026 05:46 PM
I appreciate your positive feedback, Dana. It's encouraging to know that you were satisfied with my communication and the efforts made on your behalf. Your recommendation means a great deal to me. If you have any further questions or need assistance...
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Everything was great. Very helpful
Reply from Janice Lake
March 5th, 2026 04:00 PM
I'm glad to hear that you found the experience helpful, Jeff. It was a pleasure assisting you. If you have any more questions or need further assistance down the road, please don't hesitate to let me know.
Janice was wonderful to work with. Very quick to respond and willing to answer all our questions, no matter how many times we asked! Janice and her team made this such a fun, rewarding experience!
Thank you
Reply from Janice Lake
February 17th, 2026 03:25 PM
Thank you for your kind words, Ryan. I'm pleased to know that the experience was enjoyable and rewarding for you. Answering your questions promptly and thoroughly is an important part of what I aim to provide. Should you have more questions...
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Janice was prompt and thorough and helped us weigh our options in order to provide for a quick and easy refinance!
Reply from Janice Lake
January 7th, 2026 05:56 PM
I'm glad to hear that I could assist you with the refinancing process, John. Ensuring a prompt and thorough service while helping you weigh your options is always my goal. If there are any more questions or if you need further assistance in...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA Streamline Refinance
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 240568
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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