

Janice Lake
Branch Manager | NMLS# 240568

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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8 AM to 5 PM
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8 AM to 5 PM
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8 AM to 5 PM
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Reviews from Web
Janice was with us every step of the way and explained everything and was amazing to work with.
To say Janice is an asset to this company would be an understatement. She was not only an absolute pleasure to work with, but was informative and explained every step of the process in comprehensive detail. Words cannot express the level of...
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The bets place to get a loand, for buy a
Reply from Janice Lake
September 22nd, 2026 06:38 PM
Francisco, I'm pleased to hear that you found Envoy Mortgage Ltd to be the best place for your loan needs. Thank you for your feedback, and if there's anything more I can assist you with, feel free to reach out.
Constant communication and compassion when we had a death in family that set us back a couple of days
Reply from Janice Lake
September 16th, 2026 02:01 PM
Kevin, I'm truly sorry for your loss and appreciate your kind words. I'm glad that I could provide constant communication and compassion during such a difficult time. If there's anything more you need, feel free to reach out.
Janice worked so hard to get us in the house. She is just awesome! I can't give thanks enough to everybody that we worked with. Thank you again!!
Very helpful and timely
Reply from Janice Lake
August 3rd, 2026 02:41 PM
Lafonda, I appreciate your feedback. I'm glad to know you found my assistance helpful and timely. If you ever have more questions or need further assistance, feel free to reach out.
Janice and her were personable and professional. The process of purchasing a home was simple with this Envoy team. They answered all our questions, provided some guidance to us and were very prompt in responding to our questions.It was an absolute...
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Reply from Janice Lake
July 10th, 2026 06:16 PM
Paul, I appreciate your kind words about my team and me. I'm glad to hear that the home purchasing process was straightforward for you and that you felt supported with prompt responses and guidance. It was a pleasure working with you as well,...
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Things went quite Smoothl. i I enjoy everything happening electronicall. My only wish is that all the paperwork requests could happen at once and not so spread out so I could allot the correct amount of time. Probably not possible so still...
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Reply from Janice Lake
June 23rd, 2026 01:07 PM
I'm pleased to hear that you enjoyed the electronic process, Jacob. I understand your feedback about the timing of paperwork requests and appreciate your understanding. If there's anything I can assist with in the future, please feel free to...
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Janice was very professional, very knowledgeable . She was also VERY patient and helpful with all the steps required to go through the escrow process.
Reply from Janice Lake
June 11th, 2026 04:46 PM
Thank you for your kind words, Anita. I'm glad to hear that you found my professionalism and patience helpful throughout the escrow process. If you need any more assistance or have questions in the future, please feel free to reach out.
Janice is very quick to respond, always friendly, and open to questions. She never makes one feel rushed or unimportant. She really knows her stuff and explains it very well. She is very intelligent and articulate and keeps you up to date every...
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Reply from Janice Lake
June 3rd, 2026 03:15 PM
I'm pleased to hear that you felt well-informed and valued throughout the process, Roger. Keeping clients updated and ensuring they never feel rushed is important to me. If you have any more questions or need assistance in the future, I'm always...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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- NMLS # 240568
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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