

Janice Lake
Branch Manager | NMLS# 240568

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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8 AM to 5 PM
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Reviews from Web
Janice was exceptional throughout this entire year-long journey of multiple contracts, moves, job changes, etc... She was consistently proactive, understanding, took the time to explain every step, and was always available for phone calls or...
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Reply from Janice Lake
December 8th, 2025 10:01 PM
Thank you for sharing your feedback, Andrew. Your kind words about my involvement over the past year mean a lot. I understand that life changes can make the process challenging, so being proactive and accessible was important to ensure it felt...
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Janice Lake makes it great! We feel taken care of by her, just like a close friend or family member would.
Reply from Janice Lake
December 3rd, 2025 07:13 PM
I'm glad to know you felt well-cared for throughout the process, Miguel. Building that level of trust and support is very important to me. If you have any additional questions or need further assistance, don't hesitate to reach out.
Only good things to say! From strategy to options to education, she kept me informed and helped make our first refinance a smooth and seamless transaction!
Reply from Janice Lake
November 27th, 2025 06:19 PM
I appreciate your kind words and am glad to hear that the process went smoothly for you. Helping you understand the options and strategies during your refinance was important to me, and I'm pleased it made a positive impact. If you have any...
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Janice atayed on top of everything every step of the way to ensure success. Best loan experience ever!
Reply from Janice Lake
November 17th, 2025 03:44 PM
It's great to hear that you found my approach effective and that everything stayed on track throughout the process. Knowing that you had a positive loan experience is very rewarding. If you have any future needs or questions, feel free to reach...
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Great communication and responsiveness throughout the entirety of my refinance loan. Would 100 percent recommend Janice to freinds and family.
Reply from Janice Lake
October 22nd, 2025 03:48 PM
I'm pleased to hear that you found the communication and responsiveness during your refinance process to be satisfactory. Your recommendation means a lot to me, and I'm grateful for the trust you've shown. If there's anything more I can assist...
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Janice and team did an outstanding job. Was so easy. We bought the second house we saw. Tristin our Realtor who recommended Janice was great with communication and explaining the steps and all the forms we filled out electronically. Were from...
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Reply from Janice Lake
October 15th, 2025 05:26 PM
Veronica, I'm pleased to hear that everything went smoothly during your home buying process. It sounds like Tristin was a great help in navigating the steps, and I'm grateful for the recommendation. Being from out of town can add complexity,...
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Janice was very detailed on what was needed and got it all put together like she had discussed at the beginning. Great experience.
Reply from Janice Lake
October 13th, 2025 04:24 PM
Todd, I'm glad to know that my approach met your expectations and that you had a great experience. Keeping everything organized from the start is crucial, and I’m pleased it contributed positively to your process. If there’s anything more you...
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We're first time buyers who are self employed . We worked with other lenders who didnt understand our taxes and weren't willing to work with us to get us approved. Janice and her team were kind understanding and hard working to get our loan...
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Reply from Janice Lake
October 5th, 2025 01:18 PM
Russel, thank you for sharing your experience. Navigating the loan process as a self-employed individual can indeed be challenging, and I'm glad I could support you in getting your loan approved. It’s important to me to understand each client's...
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Janice and team were on top of everything. If Janice was out of office, someone else stepped right up to help move my application along. I felt like the team really wanted to help get me to the finish line, even when I wasn't sure if it would...
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Reply from Janice Lake
September 23rd, 2025 03:21 AM
I'm pleased to hear that you felt supported throughout your application process, Heidi. It's important to me that you received assistance whenever it was needed, even in my absence. I understand that dealing with financial qualifications can...
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Janice is so responsive and quick. Whenever we needed numbers crunched she was on it! Envoy was so helpful in walking us through the process of selling and buying a house. It's a stressful process and they helped ease the anxiety. The education...
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Reply from Janice Lake
September 7th, 2025 01:54 AM
Sarah, I appreciate your feedback. It's great to know that my responsiveness and support during the process made a positive difference for you. Navigating both selling and buying can indeed be stressful, and I'm pleased that the guidance helped...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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- NMLS # 240568
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