

Janice Lake
Branch Manager | NMLS# 240568

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Everything was great. Very helpful
Reply from Janice Lake
March 5th, 2026 04:00 PM
I'm glad to hear that you found the experience helpful, Jeff. It was a pleasure assisting you. If you have any more questions or need further assistance down the road, please don't hesitate to let me know.
Janice was wonderful to work with. Very quick to respond and willing to answer all our questions, no matter how many times we asked! Janice and her team made this such a fun, rewarding experience!
Thank you
Reply from Janice Lake
February 17th, 2026 03:25 PM
Thank you for your kind words, Ryan. I'm pleased to know that the experience was enjoyable and rewarding for you. Answering your questions promptly and thoroughly is an important part of what I aim to provide. Should you have more questions...
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Janice was prompt and thorough and helped us weigh our options in order to provide for a quick and easy refinance!
Reply from Janice Lake
January 7th, 2026 05:56 PM
I'm glad to hear that I could assist you with the refinancing process, John. Ensuring a prompt and thorough service while helping you weigh your options is always my goal. If there are any more questions or if you need further assistance in...
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always quick to respomd and very patient in explaining things. She helped get me the house of my dreams.
Reply from Janice Lake
January 6th, 2026 04:46 PM
I'm pleased to hear that I could assist you in finding your dream home, Alitia. It's important to me to provide timely responses and thorough explanations to support you throughout the process. If you ever have more questions or need future...
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Janice is knowledgable, responsive and communicative, and supportive throughout the preocess. I appreciated her breaking things down for me and her can-do attitude. Thanks!
Reply from Janice Lake
December 26th, 2025 04:28 PM
I value your feedback, Erika. It was my pleasure to assist you and clarify the process. I'm glad my approach and attitude made a difference for you. If there's ever anything else you need, don't hesitate to let me know.
Janice was exceptional throughout this entire year-long journey of multiple contracts, moves, job changes, etc... She was consistently proactive, understanding, took the time to explain every step, and was always available for phone calls or...
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Reply from Janice Lake
December 8th, 2025 10:01 PM
Thank you for sharing your feedback, Andrew. Your kind words about my involvement over the past year mean a lot. I understand that life changes can make the process challenging, so being proactive and accessible was important to ensure it felt...
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Janice Lake makes it great! We feel taken care of by her, just like a close friend or family member would.
Reply from Janice Lake
December 3rd, 2025 07:13 PM
I'm glad to know you felt well-cared for throughout the process, Miguel. Building that level of trust and support is very important to me. If you have any additional questions or need further assistance, don't hesitate to reach out.
Only good things to say! From strategy to options to education, she kept me informed and helped make our first refinance a smooth and seamless transaction!
Reply from Janice Lake
November 27th, 2025 06:19 PM
I appreciate your kind words and am glad to hear that the process went smoothly for you. Helping you understand the options and strategies during your refinance was important to me, and I'm pleased it made a positive impact. If you have any...
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Janice atayed on top of everything every step of the way to ensure success. Best loan experience ever!
Reply from Janice Lake
November 17th, 2025 03:44 PM
It's great to hear that you found my approach effective and that everything stayed on track throughout the process. Knowing that you had a positive loan experience is very rewarding. If you have any future needs or questions, feel free to reach...
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Great communication and responsiveness throughout the entirety of my refinance loan. Would 100 percent recommend Janice to freinds and family.
Reply from Janice Lake
October 22nd, 2025 03:48 PM
I'm pleased to hear that you found the communication and responsiveness during your refinance process to be satisfactory. Your recommendation means a lot to me, and I'm grateful for the trust you've shown. If there's anything more I can assist...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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Jumbo Home Loan
Mortgage Refinance
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VA Loan
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Fixed Rate Mortgage
Adjustable Rate Mortgage
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USDA Home Loan
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- NMLS # 240568
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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