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Janice Carroll - Mortgage Loan Officer in Pinole, CA

Janice Carroll

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Mortgage Loan Officer

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Hi, I'm Janice! I believe getting a mortgage should feel empowering, not overwhelming. Whether you're buying your first home, refinancing, or investing, my goal is to help you understand your options and make confident financial decisions. ... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 6 PM
Wed
9 AM to 6 PM
Thu
9 AM to 6 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
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    Vanessa M
    Posted on September 9th, 2025 04:11 PM
    Janice and her team are amazing! Janice was so easy to work with when my husband and I were applying for a home loan. She answered all of our questions and made sure we were comfortable throughout the entire process. I highly recommend Janice...
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    Mary A M
    Posted on September 8th, 2025 06:14 AM
    Janice Carroll has received a review with 5 star rating from Mary A M
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    Zakariya U
    Posted on September 1st, 2025 10:46 PM
    Janice Carroll has received a review with 4 star rating from Zakariya U
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    Scott S
    Posted on July 23rd, 2025 01:24 AM
    From the beginning she assured me that I was qualified and could me a find Loan. When we did find the right Loan, she was readily available for any questions I had during the process. Thank you so much Janice! Sincerely, Scott
    Reply from Owner
    August 26th, 2025 10:27 PM
    I appreciate your thoughtful review, Scott! It was wonderful working with you, and I’m here anytime you need guidance or support in the future.
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    Randi H
    Posted on June 5th, 2025 02:26 AM
    Janice Carroll has received a review with 5 star rating from Randi H
    Reply from Owner
    June 5th, 2025 04:17 AM
    Thank you so much for the 5 stars! 🌟 I really appreciate your support—it means a lot! I'm always here if you need anything or have questions down the line.
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    Victor Z
    Posted on June 3rd, 2025 02:53 PM
    Seamless application process. Janice listened to our needs and recommended the right product and lender.
    Reply from Owner
    June 5th, 2025 04:18 AM
    Aw, thank you! So glad I could help—appreciate you trusting me with it. Always here if you need anything!
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    Lenora C
    Posted on May 17th, 2025 05:06 AM
    Janice is incredibly personable and hardworking!I was facing a particularly challenging situation, but Janice went above and beyond—working tirelessly day in and day out to help me with a refinance, even when the odds seemed stacked against...
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    Reply from Owner
    June 5th, 2025 04:19 AM
    Wow, thank you so much! That means the world to me. It truly was a team effort, and I’m so glad we were able to make it happen—even with all the curveballs. I always try to treat every client like family, so hearing this really fills my heart....
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    GAUCHITO'S T
    Posted on May 2nd, 2025 12:28 AM
    Janice Carroll has received a review with 5 star rating from GAUCHITO'S T
    Reply from Owner
    June 5th, 2025 04:20 AM
    Thank you so much for the 5 stars! ⭐ I’m so happy we were able to help you make the home officially yours—what a special moment! Wishing you all the best as the official owner! 🏡🎉
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    Parm R
    Posted on May 1st, 2025 05:00 PM
    Janice Carroll is an absolute rockstar! She came in at the last hour and rescued our buyer’s loan, getting it closed in under 25 days—which is no small feat. Her communication is clear, consistent, and always on point. Janice stays on top of...
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    Reply from Owner
    June 5th, 2025 04:21 AM
    Wow—thank you so much! I really appreciate the kind words and the trust. It was a true team effort, and I’m always glad to step in and get it done. Looking forward to working together again soon! 💪🏽🏡
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    Charles M
    Posted on April 24th, 2025 07:59 PM
    We are first time home buyers and Janice made the whole process easier for us. We’ve been in contact with her since November 2024, and she would consistently keep us in the loop and would inform us on the best way to go about things. She’s...
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    Reply from Owner
    June 5th, 2025 04:23 AM
    Thank you so much! It was such a pleasure working with you, I’m so proud of how everything came together. I’m always happy to answer all the questions (even the little ones 🤣). So excited for you both as new homeowners and real estate investors—congrats...
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    About
    Hi, I'm Janice! I believe getting a mortgage should feel empowering, not overwhelming. Whether you're buying your first home, refinancing, or investing, my goal is to help you understand your options and make confident financial decisions. I take the time to listen, explain the numbers in plain language, and create a loan strategy that's tailored to your goals—not just what you qualify for. I love helping clients go from feeling overwhelmed by the mortgage process to walking into closing with confidence, knowing they made the right decision for their future. My commitment doesn't end at closing—I'm here to be your trusted mortgage advisor for years to come.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Bridge Loans
    Adjustable Rate Mortgages
    Cash-Out Refinances
    Commercial Loans
    Bank Statement Loans
    1099 Income Loans
    Specialities
    Conventional
    FHA
    USDA
    Jumbo
    VA
    Self Employed Loan
    Non-QM Loans
    DSCR
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    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Memberships
    • CA Association of Mortgage Professionals
    • National Association of Mortgage Brokers
    • Central County Marketing Group
    Addresses and Serving Areas

    Year Started

    2001
    Licenses
    • NMLS 292558
    Gallery
    Janice Carroll - Gallery Photo
    Achievements
    • 2021 Finance of America Presidents Club
    • 2021 Scotsman Guide Top 1% Mortgage Loan Originators
    Hobbies
    • walking
    • cooking
    • gardening
    • View All
    Disclaimer
    Barrett Financial Group #181106. Equal Housing Lender. Licensed by Dept of Financial Protection & Innovation under California Residential Mortgage Lending Act. This is not a commitment to lend. All loans are subject to approval.