Jana Merchant at CrossCountry Mortgage
Senior Loan Officer | NMLS #299713
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Jana was amazing! She was upfront and honest throughout the entire process. She always went the extra mile to ensure we were getting the best deal. She made herself available late in the evening, weekends....even while she was on vacation,...
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Reply from Jana Merchant at CrossCountry Mortg...
July 23rd, 2026 03:09 PM
Vaccarra, I appreciate your kind words and the trust you've placed in me. I'm glad I could support you throughout the process and provide honest guidance. Your satisfaction is important to me, and I'm thankful for the opportunity to help you...
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Jana Merchant...Three words: SHE IS HER!!Her approach seemed to be overkill for a pre-approval, but she insisted to trust her as the full approval would be a no-brainer. Every question my wife & I had was followed by a concise, no-nonsense...
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Reply from Jana Merchant at CrossCountry Mortg...
July 23rd, 2026 03:10 PM
Thank you, my friend! I am so happy to help you!!!!!
Friendly, on top of everything, made it easy
Reply from Jana Merchant
July 15th, 2026 04:59 PM
Quinton, I'm grateful for your positive feedback. It's wonderful to know that you found the process easy and felt supported throughout. If you ever need assistance in the future, please feel free to reach out.
Jana was wonderful to work with start to finish. I'll definitely keep sending her clients.
Reply from Jana Merchant at CrossCountry Mortg...
June 12th, 2026 02:37 PM
Tamara, I appreciate your kind words and your willingness to refer future clients to me. It was a pleasure working with you, and I'm glad you had a good experience from start to finish.
cannot recommend Jana enough, the lending process is not easy but she was very helpful and informative throughout the process.
Reply from Owner
June 12th, 2026 02:38 PM
Liz, I appreciate your kind words and recommendation. I'm glad I could help make the lending process more manageable for you. If you have any more questions or need further assistance, please feel free to reach out.
Jana was fantastic and soo helpful throughout the entire process. She was informative, patient and very kind!
Reply from Jana Merchant at CrossCountry Mortg...
June 12th, 2026 02:38 PM
Thank you, Elisabeth, for your kind words! I'm so happy to have helped you with your home purchase. I am ALWAYS here!
Jana Merchant at CrossCountry Mortgage has received a review with 5 star rating from Dad2ni
Reply from Owner
June 12th, 2026 02:38 PM
Thank you so much for the perfect rating! I appreciate your support and trust in my services.
We were able to close on our home very quickly and the Team kept us updated throughout the process.
Reply from Jana Merchant at CrossCountry Mortg...
June 12th, 2026 02:38 PM
Thank you for sharing your positive feedback! I am always here to help you!
Very grateful for the experience.
Reply from Jana Merchant at CrossCountry Mortg...
May 21st, 2026 02:22 PM
We are very grateful for your trust, Angel. Enjoy your new home and I'm here when you need me!
Jana really worked with us to get us the program that was best for us. She was available to answer questions and to also make me feel at ease throughout the process.
Reply from Owner
May 21st, 2026 02:22 PM
I am happy to help you, Teresa! Thank you for the review. I'm always here.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #299713 | Branch NMLS #1509271
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- 299713
Hobbies
- Gardening, decoupage, painting random things, 4x4 off roading, riding horses
- Horseback riding, decoupage, cross stitch, baking, improv, event planning, charity work
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095