Jana Merchant at CrossCountry Mortgage

Name: Jana Merchant at CrossCountry Mortgage
Address: 1464 E Whitestone Blvd #1603, Cedar Park, Texas, 78613
Telephone: +1-512-870-7607
Rating: 4.99

Senior Loan Officer | NMLS #299713

4.99

(96)

Mortgage

Mortgage Loan Officer

Contact Info

(512) 522-6858

Cedar Park, TX

https://www.janamerchant.com/

Location & Business Hours

Business Hours

Tues

8:30 AM to 5 PM

Wed

8:30 AM to 5 PM(Open now)

Thu

8:30 AM to 5 PM

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4.99

(96)

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cannot recommend Jana enough, the lending process is not easy but she was very helpful and informative throughout the process.

Jana was fantastic and soo helpful throughout the entire process. She was informative, patient and very kind!

Reply from Jana Merchant at CrossCountry Mortg...

June 1st, 2026 03:12 PM

Thank you, Elisabeth, for your kind words! I'm so happy to have helped you with your home purchase. I am ALWAYS here!

Jana Merchant at CrossCountry Mortgage has received a review with 5 star rating from Dad2ni

We were able to close on our home very quickly and the Team kept us updated throughout the process.

Reply from Jana Merchant at CrossCountry Mortg...

May 30th, 2026 04:57 PM

Thank you for sharing your positive feedback! I am always here to help you!

Very grateful for the experience.

Reply from Jana Merchant at CrossCountry Mortg...

May 21st, 2026 02:22 PM

We are very grateful for your trust, Angel. Enjoy your new home and I'm here when you need me!

Jana really worked with us to get us the program that was best for us. She was available to answer questions and to also make me feel at ease throughout the process.

Reply from Owner

May 21st, 2026 02:22 PM

I am happy to help you, Teresa! Thank you for the review. I'm always here.

Working with Jana was such an amazing experience from start to finish. She was patient, knowledgeable, responsive, and always willing to answer every question we had throughout the process.We had actually tried to buy a home last year and weren’t...

Reply from Owner

May 12th, 2026 03:04 PM

Cecilia, I'm so grateful for your kind words and for trusting me with your home-buying journey. It was appreciated to work with you again this year and help guide you through the process. I'm happy to hear that everything went smoothly and...

Reply from Jana Merchant

May 12th, 2026 03:06 PM

Cecilia, I'm really glad to hear that your experience was smooth and positive from start to finish. It's appreciated to know that my efforts helped reduce stress and provided reassurance throughout the process. I'm grateful for your trust and...

Working with Jana was hands down the best decision I made during my home buying process. She went above and beyond in every possible way. Anytime I had a question (and I had plenty!), she responded quickly and made sure I fully understood my...

Reply from Owner

March 2nd, 2026 04:22 PM

I appreciate your kind review, Marcy. It was important to me that you felt supported and understood every step of the way. I'm pleased to know that my efforts helped make the home buying process smoother for you. If you ever have more questions...

Absolutely amazing experience! Jana was responsive, knowledgeable, and completely on top of everything from start to finish. She made the mortgage process smooth and stress-free and always had my best interest in mind. I would recommend her...

Reply from Jana Merchant at CrossCountry Mortg...

March 2nd, 2026 04:23 PM

I'm really pleased to hear you had such a positive experience, Marcy. It was important to me to keep the process smooth and stress-free for you. Knowing that you felt supported and that I had your best interest in mind means a lot. Thank you...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #299713 | Branch NMLS #1509271

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Mortgage Refinance

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage