Jana Merchant at CrossCountry Mortgage
Senior Loan Officer | NMLS #299713
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Friendly, on top of everything, made it easy
Jana was wonderful to work with start to finish. I'll definitely keep sending her clients.
Reply from Jana Merchant at CrossCountry Mortg...
June 12th, 2026 02:37 PM
Tamara, I appreciate your kind words and your willingness to refer future clients to me. It was a pleasure working with you, and I'm glad you had a good experience from start to finish.
cannot recommend Jana enough, the lending process is not easy but she was very helpful and informative throughout the process.
Reply from Owner
June 12th, 2026 02:38 PM
Liz, I appreciate your kind words and recommendation. I'm glad I could help make the lending process more manageable for you. If you have any more questions or need further assistance, please feel free to reach out.
Jana was fantastic and soo helpful throughout the entire process. She was informative, patient and very kind!
Reply from Jana Merchant at CrossCountry Mortg...
June 12th, 2026 02:38 PM
Thank you, Elisabeth, for your kind words! I'm so happy to have helped you with your home purchase. I am ALWAYS here!
Jana Merchant at CrossCountry Mortgage has received a review with 5 star rating from Dad2ni
Reply from Owner
June 12th, 2026 02:38 PM
Thank you so much for the perfect rating! I appreciate your support and trust in my services.
We were able to close on our home very quickly and the Team kept us updated throughout the process.
Reply from Jana Merchant at CrossCountry Mortg...
June 12th, 2026 02:38 PM
Thank you for sharing your positive feedback! I am always here to help you!
Very grateful for the experience.
Reply from Jana Merchant at CrossCountry Mortg...
May 21st, 2026 02:22 PM
We are very grateful for your trust, Angel. Enjoy your new home and I'm here when you need me!
Jana really worked with us to get us the program that was best for us. She was available to answer questions and to also make me feel at ease throughout the process.
Reply from Owner
May 21st, 2026 02:22 PM
I am happy to help you, Teresa! Thank you for the review. I'm always here.
Working with Jana was such an amazing experience from start to finish. She was patient, knowledgeable, responsive, and always willing to answer every question we had throughout the process.We had actually tried to buy a home last year and weren’t...
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Reply from Owner
June 12th, 2026 02:38 PM
Cecilia, I'm so grateful for your kind words and for trusting me with your home-buying journey. It was appreciated to work with you again this year and help guide you through the process. I'm happy to hear that everything went smoothly and...
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Working with Jana was such an amazing experience from start to finish. She was patient, knowledgeable, responsive, and always willing to answer every question we had throughout the process.We had actually tried to buy a home last year and weren’t...
read more
Reply from Jana Merchant
May 12th, 2026 03:06 PM
Cecilia, I'm really glad to hear that your experience was smooth and positive from start to finish. It's appreciated to know that my efforts helped reduce stress and provided reassurance throughout the process. I'm grateful for your trust and...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #299713 | Branch NMLS #1509271
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Search Rank ScoreLearn More →
527
/850
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Central Standard Time (CST)
Licenses
- 299713
Hobbies
- Gardening, decoupage, painting random things, 4x4 off roading, riding horses
- Horseback riding, decoupage, cross stitch, baking, improv, event planning, charity work
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095