Jana Merchant at CrossCountry Mortgage

Senior Loan Officer | NMLS #299713

5.0

(103)

Mortgage

Mortgage Loan Officer

Contact Info

(512) 522-6858

Cedar Park, TX

https://www.crosscountrymortgage.com/cedar-park-tx-3317/jana-merchant?marketing_campaign=00898

Location & Business Hours

Business Hours

Mon

8:30 AM to 5 PM(Open now)

Tues

8:30 AM to 5 PM

Wed

8:30 AM to 5 PM

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5.0

(103)

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Jana helped us close in 3 weeks and worked outside of business hours to ensure we were able to close on time. She's dependable, reliable and dedicated. Jana is very friendly to work with as well so she makes the entire home buying experience...

Reply from Owner

September 30th, 2024 02:52 PM

I'm absolutely thrilled to hear about your positive experience, Mariano! I'm glad I could assist in making your home buying process less stressful and more efficient. It was truly a pleasure working with you and I'm here for any of your future...

Jana is friendly, understanding and patient. She worked late in the weekend to ensure that we could close on a less than 3 week window, she's reliable, dependent and dedicated. I appreciate her efforts to help us secure our new home.

Reply from Jana Merchant at CrossCountry Mortg...

September 30th, 2024 02:54 PM

I'm so glad to hear that you had a positive experience, Mariano! It was an absolute pleasure to assist you and ensure that your mortgage process went as smoothly as possible. Your kind words mean a lot to me and the entire team at CrossCountry...

This is the 3rd time we worked with Jana. She is always responsive to questions, very knowledgeable and doesn't give up until she finds a solution for your situation. Very friendly and professional. You couldn't ask for a better partner in...

Reply from Jana Merchant

September 30th, 2024 02:54 PM

Thank you so much for your kind words, James. It's always a pleasure working with you and I'm glad I could assist in finding solutions for your situation. It's clients like you that make my role at CrossCountry Mortgage, LLC truly fulfilling....

I had the pleasure of working with Jana during my home buying process, and I couldn’t be more satisfied. From start to finish, she was incredibly professional, knowledgeable, and attentive to my needs. Jana took the time to explain every step...

Reply from Owner

September 30th, 2024 02:55 PM

I'm thrilled to hear such positive feedback, Sergio! It was indeed a pleasure working with you on your home buying process. I'm glad I was able to make the mortgage process understandable and less stressful for you. Your satisfaction is my...

Reply from Owner

July 22nd, 2025 12:00 AM

Jana was great to work with on my new home purchase. She made every step of the process smooth and easy to understand. She was always there to answer questions and keep me up to date. I would not hesitate to recommend her to anyone looking...

Reply from Jana Merchant at CrossCountry Mortg...

September 18th, 2024 02:44 PM

Thank you so much for your glowing review, Stephen! I'm thrilled to hear that you found our process at CrossCountry Mortgage, LLC to be smooth and easy to understand. Being there for my clients and helping them to stay informed is a top priority...

Jana is absolutely amazing. Me and my wife went to go buy a house, we had the belief that we were good to go, but I found out that my identity had been compromised…. During the repair/rebuild of my credit, I was referred to Jana. Jana worked...

Reply from Owner

September 18th, 2024 02:45 PM

Hi André, I'm happy to hear that you had such a positive experience with my services. It was my pleasure to help you through the tough times, and it's situations like yours that motivate me to do my best for my clients. Please know I'm always...

Jana Merchant at CrossCountry Mortgage has received a review with 5 star rating from Daniel K

Reply from Owner

September 11th, 2024 09:27 PM

I'm thrilled to hear you had a positive experience, Daniel. Your feedback and high rating are greatly appreciated. It was a pleasure assisting you with your mortgage needs. Remember, I'm here for any future inquiries. Thanks for choosing CrossCountry...

I got approved!

Reply from Jana Merchant at CrossCountry Mortg...

August 30th, 2024 04:17 PM

I'm thrilled to hear that your application was successful, Daniel! Your satisfaction is my top priority at CrossCountry Mortgage, LLC. It's fantastic to know that we were able to achieve a 5-star rating in your eyes. Don't hesitate to reach...

Jana Merchant at CrossCountry Mortgage has received a review with 5 star rating from Erick R

Reply from Owner

August 22nd, 2024 05:24 PM

I'm truly delighted to hear that you're satisfied with the service you received, Erick. It's always my goal to provide exceptional customer experiences and it's rewarding to know that we were able to meet that goal with you. Thank you for giving...

41–50 of 103

About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cedar Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #299713 | Branch NMLS #1509271

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Mortgage Refinance

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage

FHA Loan

USDA Home Loan

FHA 203k Limited Refinance

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Addresses and Serving Areas

Primary Serving Area

Pflugerville, TX 78660

Other Serving Areas

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Year Started

2005

Time Zone

Central Standard Time (CST)

Licenses

299713

Hobbies

Gardening, decoupage, painting random things, 4x4 off roading, riding horses
Horseback riding, decoupage, cross stitch, baking, improv, event planning, charity work

Disclaimer

CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114

NMLS3029 | MB.803095

DISCLOSURES & LICENSES

PRIVACY STATEMENT

NMLS CONSUMER ACCESS