

Jake Smith - Envoy Mortgage
Branch Manager | NMLS # 135512

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Business Hours
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8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Jake made it easy
Reply from Jake Smith
January 1st, 2025 06:19 AM
I'm thrilled to hear that you found the process easy, Russell! It's always my goal to make things as straightforward as possible for customers. Thank you for taking the time to leave Envoy Mortgage Ltd a 5-star rating, I really appreciate it....
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Very good and professional, always was trustworthy, Jake was my choice on lending between two lenders and he was my choice at the, because he was able to lower the cost of many items.
Very personable, responsive and efficient. Great partnering with Jake Smith!
Reply from Jake Smith
December 23rd, 2024 02:59 AM
I'm really glad to hear you had such a positive experience, Richard! Your feedback means a lot. It was great partnering with you as well and I'm always here to assist you with any future mortgage needs. Your satisfaction is my top priority...
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From the get-go, Jake was friendly and welcoming. I appreciated his clear communication, no mincing of words, and timely communication around all things. He went above and beyond to explain our options to us and to help make sure that our budget...
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Reply from Jake Smith
December 21st, 2024 09:12 PM
I'm really glad to hear that you had a positive experience, Samara! Clear and timely communication is very important to me, as is making sure you understand all your options. I'm thrilled that I could assist in making your budget purchase work...
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Jake was readily available to answer all of our questions as we worked through the buying process and was there to support us with whatever was needed to make a competitive offer.
Jake is great, very personable talking to, has a good sense of humor. Always accessible, get back to me even in off hours. His senior processor was very helpful too, talked to me and explained the important points. The only thing needs to improve...
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Reply from Jake Smith
December 19th, 2024 08:15 PM
Hi Zhongwen, it's Jake Smith from Envoy Mortgage Ltd. I greatly appreciate your detailed feedback and your rating of 4.5 out of 5 stars. I'm pleased to hear that you enjoyed our interactions and found my senior processor helpful. Sorry to hear...
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Professional and personable throughout our mortgage process.
Reply from Jake Smith
December 18th, 2024 05:09 PM
I appreciate your kind words, Sharon! I'm thrilled to hear that you had a positive experience with our mortgage process at Envoy Mortgage Ltd. I strive to maintain a professional yet personable approach, and I'm glad it resonated with you....
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Straight forward process and easy to navigate. Very knowledgeable and professional staff.
Reply from Jake Smith - Envoy Mortgage
December 13th, 2024 12:38 AM
Thank you, William, for your stellar rating and positive feedback. I'm delighted to hear that you found our process straightforward and our team knowledgeable. We strive to provide the best service possible at Envoy Mortgage Ltd and it's rewarding...
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Timely clossed with proper guidance.
Reply from Jake Smith - Envoy Mortgage
December 12th, 2024 01:40 PM
Thank you, Janardhana, for the perfect rating and positive review. I'm glad to hear that you've had a timely and well-guided process with your mortgage closing. Your feedback is appreciated and it was a pleasure helping you. If you have any...
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The procces was easy and very fast
Reply from Jake Smith - Envoy Mortgage
December 10th, 2024 12:03 PM
I'm thrilled to hear that you found the process easy and quick, Jose. That's exactly what we aim for here at Envoy Mortgage Ltd. Your positive feedback and 5-star rating are greatly appreciated. If you have any other mortgage needs in the future,...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit our website. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA Streamline Refinance
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Year Started
2002
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 135512
Awards
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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