Jake Smith - Envoy Mortgage

Name: Envoy Mortgage - Baltimore Branch
Address: 217 E. Jarettsville Rd #3, Forest Hill, Maryland, 21050
Telephone: +1-410-707-7280
Rating: 4.92

Branch Manager | NMLS # 135512

Envoy Mortgage - Baltimore Branch

4.92

(737)

Mortgage

Mortgage Loan Officer

Contact Info

(410) 707-7280

Forest Hill, MD

apply.envoymortgage.com/borrower/signup/jake.smith@envoymortgage.com

https://www.envoymortgage.com/loan-officer/jake-smith-frederick-md/

Location & Business Hours

Business Hours

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

Sat

closed

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4.92

(737)

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Experience.com

4.88

(400)

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4.96

(337)

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Great comminication and was always able to reach someone

Reply from Jake Smith

January 19th, 2025 03:31 PM

I'm thrilled to hear that our communication met your expectations, Jose! Ensuring you were always able to reach someone was our top priority. I'm glad that I could make your experience with Envoy Mortgage Ltd a positive one. Your kind review...

Always answering our questions and helping us

Reply from Jake Smith

January 19th, 2025 01:49 PM

I'm really pleased to hear that you found our interactions helpful, Kirsten. Your positive feedback is much appreciated. It's always a priority for me to ensure all questions are answered and help is provided whenever necessary. Thank you for...

Being able to stay in contact via text was convenient and easy . Jake also helped when we ran into issues as he came up with quick solutions

Reply from Jake Smith

January 17th, 2025 02:45 PM

Thank you, Philip, for your positive feedback. I'm glad to know that our text communication made things convenient for you. At Envoy Mortgage Ltd, we always aim to provide quick solutions to any issues that may arise. I'm glad I could assist...

they made it easy . the whole process

The team made our first time home buying experience so seamless and easy, with great communication and expertise to help us make clear informed decisions

Reply from Jake Smith

January 12th, 2025 09:57 PM

I'm thrilled to hear about your positive experience with us, Adam! Your feedback means a lot. It was an absolute pleasure assisting you through your first home buying experience and I'm glad we could make the process smooth and informative...

There were mistakes, miscalculations and miscommunications on both sides. Ultimately, we should have been qualified as contingent based on the sale of our existing home. If we had been qualified accordingly, we probably would not have signed...

Reply from Jake Smith - Envoy Mortgage

January 2nd, 2025 03:30 PM

Hi Rob,Thank you for taking the time to share your experience. It's unfortunate to hear about the issues and misunderstandings that arose during this process. We certainly strive to ensure clear communication and accurate calculations throughout...

Everyone that I spoke with during the process was extremely profe and extremely helpful from beginning to end

Reply from Jake Smith

January 6th, 2025 03:24 PM

I'm really pleased to read your positive feedback, Brian. It's great to hear that you found everyone at Envoy Mortgage to be professional and helpful throughout the process. I'm really proud of our team's commitment to providing the best possible...

A better evaluation of whether we were or were not contingent. More follow up shortly after the first evaluation. In the end we did appreciate that he was able to arrange a loan package that met our needs.

Very knowledgable and easy to workwith.

Reply from Jake Smith

January 5th, 2025 01:52 PM

Thank you for your kind review, Rachel. I'm really pleased to hear that you found our time together productive. At Envoy Mortgage Ltd, we always strive to provide the best service and your feedback helps us to continue doing that. We look forward...

Jake and his team were very helpful throughout our whole process. They communicated with us in a timely manner and helped explain things making our process so much easier! Highly recommend!

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit our website. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage