Jake Heiserman
Branch Manager | NMLS 1638250
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun an... Show More
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The communication.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for leaving this feedback and I appreciate the kind survey marks! I am always here to help in the future too. Congratulations again!
Jake took much of his time to thoroughly explain what we were doing each step of the way. He was quick to respond any time I reached out and owned the process all the way through.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
I am very thankful for your trust & feedback, Chris! Have the best end of year in your new home!
Smooth process
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you, Jeff! I appreciate your trust, effort, & execution to help get this done. You were a huge help on getting things aligned quickly!
Jake was very communicative and responsive. Every stage of the loan process was explained in detail ahead of time and followed up with us afterwards . We felt like we could reach him for questions or concerns at any time, as well . Would definitely...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
This made my day, Amy. I appreciate your kind feedback!
Jake and team helped through every step.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the kind survey, Nagarajan! Have the best holidays to come!
Very good response time
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Very kind, Joe! Thank you my friend!
Jake is a very nice guy.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the kind feedback, Ross! I appreciate you trusting my guidance and allowing me to help you obtain your new home, just in time for the holidays!
Typically, the lender works in partnership with the buyer's agent and feels like part of the team in helping to get the buyers to the finish line. This experience was obvious you are in the builder's pocket instead of wanting what is best for...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
It is always my goal to provide the highest level of customer service experience, and I sincerely apologize that we fell short in that regard. Thank you for taking the time to let me know. With your feedback, I will take measures to do better...
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Communication was great and Jake and summer took care of us every step of the way.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you so much for the feedback, John. It was Summer & I's pleasure and we're grateful for you trusting us to help!
The team at Silverton was great. Jake was so helpful with anything I needed, I could call or text. They were all so informative with the process & what we needed to do. I would recommend Silverton to all my friends & family 😊
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
You made my day, Kelea! Thank you for your kind survey!
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About
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun and it’s been nothing short of that! As Producing Branch Manager, I’m on a continuous journey to become the best originator, leader, and manager that I can be! This journey has helped me develop a unique style and skill set to support my clients, real estate partners, and my community as a whole. I feel a strong sense of purpose when helping my clients accurately & conveniently make the largest financial decision in their lifetime.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Purchase
Residential Refinance
Residential Cash Out Refinance
Residential Construction to Permanent Financing
Residential Non-QM Financing
Mortgage Lending
FHA Loans
VA Loans
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Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 1638250
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Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.