Jake Heiserman
Branch Manager | NMLS 1638250
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun an... Show More
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I had an excellent experience working with Jake Heiserman. Jake was always knowledgeable, responsive, and made the entire home loan process more simple. Jake took the time to explain every step, and answered all of my questions promptly. Jake's...
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Reply from Jake Heiserman
August 7th, 2026 01:09 AM
Wow wow wow! You made my day with this, Rachel! I know you're busy as can be too so thank you for taking some time to type out this thorough feedback. I'm grateful for the time & effort!
From the very beginning Jake puts his clients first. I was looking at a property in Oak Grove and found one closer to home. He pre-qualified me quickly and transitioned to the new property easily with no pressure for me. He communicated perfectly,...
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Reply from Jake Heiserman
August 2nd, 2026 02:49 PM
Randall, you made my day sir! Love waking up on a Sunday and being serenaded by such a kind survey. Thank you so very much my friend. I am just extremely hopeful you have a smooth recovery so you can love all your extra new space in your new...
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This is my second transactin with Jake. The first was a buyer that I represented, and the second was a buyer for a home where i represented the seller. Both transactions went great!! Great job Jake!!!
Reply from Jake Heiserman
July 23rd, 2026 02:13 AM
I am grateful for your survey, Wendy! Means a lot and proud I could show you the value of what we are doing here - as a listing agent and buying agent!!
Jake was never available in a timely manner. He frequently delegated tasks to Abigail, who seemed either unsure of what she was doing or disorganized. We were repeatedly asked to provide the same documents, and some had to be sent to her three...
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Really nice working with someone that is not only professional, but very down to earth...
Will definitely refer anyone I come across that needs Jake's help!!!
Very professional, smart, very clear and down to earth...Committed to keeping his team and process moving forward to complete process...I would highly recommend Jake to anyone looking for excellent service with a friendly, calm attitude!!!
Reply from Jake Heiserman
November 12th, 2026 04:57 PM
Grateful for this. You quite honestly made my day, Ellen! So thankful for your thoughtful review/feedback! Took a lot of teamwork from you, Matt, our team, and beyond to get this closed & funded for you, everyone did their part so well!
Jake was incredibly friendly and easy to work with getting client's to the finish line.
Reply from Jake Heiserman
November 11th, 2026 05:34 PM
Grateful for you and your help throughout, Matt! Took what is a more difficult scenario and made it as seamless as possible - due to collaboration and teamwork! I/we appreciate it and look forward to helping more folks find HOME with you, in...
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Everything was good and he was very responsive and super knowledgeable in which I respect and am glad for, just some things didn't go as planned for us so I weigh that into my rating. Under different circumstances I'd put a higher rating.
Reply from Jake Heiserman
November 7th, 2026 03:20 PM
Thank you for your opinion & honesty, Devin. The team and I appreciate you allowing us to help and are thankful for your trust/business! Have a great weekend ahead!
It started off a little rough but once Jake stepped in, it made the experience a lot better. He was very communicative and answered any questions we had. He definitely turned the experience around for us and we appreciate it!
Reply from Jake Heiserman
November 6th, 2026 06:32 PM
Got you, my friend! Grateful to have been able to help and bring you HOME! It was the least that I could do and happy/proud you turned lemons into lemonade!
Jake was very helpful, kind and answered all our questions in a timely manner!
Reply from Jake Heiserman
November 6th, 2026 06:31 PM
Grateful for your time, consideration, and response, Adam! Thankful for you & Kalie! Love & enjoy your new home!
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About
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun and it’s been nothing short of that! As Producing Branch Manager, I’m on a continuous journey to become the best originator, leader, and manager that I can be! This journey has helped me develop a unique style and skill set to support my clients, real estate partners, and my community as a whole. I feel a strong sense of purpose when helping my clients accurately & conveniently make the largest financial decision in their lifetime.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Purchase
Residential Refinance
Residential Cash Out Refinance
Residential Construction to Permanent Financing
Residential Non-QM Financing
Mortgage Lending
FHA Loans
VA Loans
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Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 1638250
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Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.