Jake Heiserman
Branch Manager | NMLS 1638250
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun an... Show More
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Everything was smooth once started
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you, Devonte! I appreciate your feedback and I am thankful you allowed me to take over here and run with it. At the end of the day, I'm proud to have been able to help Tanya and yourself get in to your home to start 2025 off with a bang!...
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Very responsive and helpful with the many questions we had!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you so much, Jamie! I appreciate your kind remarks and am thankful for your faith in me to help you obtain your new home!!!
Silverton is a great Company!
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for sending over feedback, Keasha!
and workhgh
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for your feedback, Matt!
friendly and pleasant to work with
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the kind feedback, Stefanie! I appreciate it! Have the best year ahead!!
Everything was smooth and easy.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you so much, Patti! Have the best 2025 ahead!
Lack of communication, made the deal "so good" that my client felt as though she had to go with them to save money.. ultimately was a horrible experience.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
It is always my goal to provide the highest level of customer service experience, and I sincerely apologize that we fell short in that regard. Thank you for taking the time to let me know. With your feedback, I will take measures to do better...
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Jake and the whole team worked together to get my loan approved, despite some issues with my income source, in a timely and professional manner.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you for the kind survey, Rob! Congratulations again on obtaining your new home and I am happy that you have gotten to spend your holidays in it!!! :)
Overall the process of the transaction was smooth, and communication was great. There was a discrepancy with numbers at Closing which was troubling, but Jake was instantly responsive upon learning what had occurred, took responsibility, and...
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Reply from Jake Heiserman
May 14th, 2026 10:53 PM
Thank you so much for your kind feedback & understanding, Marla. I enjoyed working with you and hope to do it again sometime!
Jake helped us get a good rate.
Reply from Jake Heiserman
May 14th, 2026 10:53 PM
My pleasure, Alyssa! Thank you for allowing me to help you obtain your home too. You're headed into 2025 with a bang!!
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About
My name is Jake Heiserman and I am the Producing Branch Manager of The Heiserman Team. I’ve been racing towards a decade in the mortgage industry, supporting customers on their journey to home ownership. Time flies when you’re having fun and it’s been nothing short of that! As Producing Branch Manager, I’m on a continuous journey to become the best originator, leader, and manager that I can be! This journey has helped me develop a unique style and skill set to support my clients, real estate partners, and my community as a whole. I feel a strong sense of purpose when helping my clients accurately & conveniently make the largest financial decision in their lifetime.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Purchase
Residential Refinance
Residential Cash Out Refinance
Residential Construction to Permanent Financing
Residential Non-QM Financing
Mortgage Lending
FHA Loans
VA Loans
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Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 1638250
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Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.