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Silverton Mortgage - Kansas City, MO

Kansas City, MO
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Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right progr... Show More
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24 hours
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24 hours(Open now)
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24 hours
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5 Star
89%
4 Star
9%
3 Star
1%
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0%
1 Star
1%
Reviews from Web
  • B
    Bradley K
    Lees Summit, MO
    Posted on November 13th, 2026 03:37 AM
    Jake was never available in a timely manner. He frequently delegated tasks to Abigail, who seemed either unsure of what she was doing or disorganized. We were repeatedly asked to provide the same documents, and some had to be sent to her three...
    read more
  • G
    Genaro S
    Meridian, ID
    Posted on November 12th, 2026 05:18 PM
    Really nice working with someone that is not only professional, but very down to earth... Will definitely refer anyone I come across that needs Jake's help!!!
  • E
    Ellen S
    Meridian, ID
    Posted on November 12th, 2026 04:54 PM
    Very professional, smart, very clear and down to earth...Committed to keeping his team and process moving forward to complete process...I would highly recommend Jake to anyone looking for excellent service with a friendly, calm attitude!!!
    Reply from Jake Heiserman
    November 12th, 2026 04:57 PM
    Grateful for this. You quite honestly made my day, Ellen! So thankful for your thoughtful review/feedback! Took a lot of teamwork from you, Matt, our team, and beyond to get this closed & funded for you, everyone did their part so well!
  • M
    Matt C
    Meridian, ID
    Posted on November 11th, 2026 05:26 PM
    Jake was incredibly friendly and easy to work with getting client's to the finish line.
    Reply from Jake Heiserman
    November 11th, 2026 05:34 PM
    Grateful for you and your help throughout, Matt! Took what is a more difficult scenario and made it as seamless as possible - due to collaboration and teamwork! I/we appreciate it and look forward to helping more folks find HOME with you, in...
    read more
  • D
    Devin R
    Kansas City, MO
    Posted on November 7th, 2026 03:00 PM
    Everything was good and he was very responsive and super knowledgeable in which I respect and am glad for, just some things didn't go as planned for us so I weigh that into my rating. Under different circumstances I'd put a higher rating.
    Reply from Jake Heiserman
    November 7th, 2026 03:20 PM
    Thank you for your opinion & honesty, Devin. The team and I appreciate you allowing us to help and are thankful for your trust/business! Have a great weekend ahead!
  • K
    Kalie J
    Olathe, KS
    Posted on November 6th, 2026 02:05 PM
    It started off a little rough but once Jake stepped in, it made the experience a lot better. He was very communicative and answered any questions we had. He definitely turned the experience around for us and we appreciate it!
    Reply from Jake Heiserman
    November 6th, 2026 06:32 PM
    Got you, my friend! Grateful to have been able to help and bring you HOME! It was the least that I could do and happy/proud you turned lemons into lemonade!
  • A
    Adam C
    Olathe, KS
    Posted on November 6th, 2026 01:22 PM
    Jake was very helpful, kind and answered all our questions in a timely manner!
    Reply from Jake Heiserman
    November 6th, 2026 06:31 PM
    Grateful for your time, consideration, and response, Adam! Thankful for you & Kalie! Love & enjoy your new home!
  • V
    Victor H
    Raymore, MO
    Posted on October 30th, 2026 03:19 PM
    Jake was amazing throughout the entire home-buying process! He was always helpful, patient, and took the time to explain everything clearly. He made buying our first home much easier and less stressful. I highly recommend him. Thank you, Jake!...
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    Reply from Jake Heiserman
    October 30th, 2026 03:31 PM
    Wowzers! This made my morning, Victor!! THANK YOU for taking the time to complete and share. I greatly appreciate your time & efforts on this. Have the SPOOKIEST WEEKEND ahead!!
  • I
    Ian W
    Blue Springs, MO
    Posted on October 29th, 2026 05:31 PM
    There were many quick introductions which made it difficult to determine who to ask/reach out to during the loan process. Otherwise, it was fine.
    Reply from Jake Heiserman
    October 29th, 2026 05:35 PM
    Thank you for your honest & sincere feedback, Ian. I am grateful that you chose me/us to help you bring you HOME! I also appreciate your swift response on this as I know you're busy with your move!!
  • D
    Darnell B
    Kansas City, MO
    Posted on October 28th, 2026 05:59 PM
    Timely and great communication with buyers on their new construction home from start to finish.
    Reply from Jake Heiserman
    October 28th, 2026 06:28 PM
    Grateful for your survey, Darnell. My pleasure and looking forward to our next collaboration opportunity!
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    About
    Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right program to fit their unique needs. We are guided by the strong belief that communication is key, which is why we take pride in helping you through the entire loan process, from application to closing, managing all aspects in-house. This way, loans close faster, and you know what's going on every step of the way. Unlike many other mortgage companies, we count our success one loan, one happy customer, one family in a home at a time.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    FHA
    USDA
    Conventional
    VA
    Jumbo Loans
    Self Employed
    Construction to Perm
    Down Payment Assistance
    View All

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    All loans are subject to credit approval. Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.