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Ian McLellan - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8469
Rating: 4.92

Loan Officer | NMLS# 823863

Northpointe Bank

4.92

(916)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8469

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/ian-mclellan/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM

Sat

closed

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4.92

(916)

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Working with Ian is so easy and simple. He provides all the info you need and none of the fluff you don't need. Thank you!

Reply from Ian McLellan

April 2nd, 2026 12:34 PM

Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.

I had been working on refinancing my house and put a request on Credit Karma. Ian McLellan From Northpoite Bank reached out to me and discussed my options. I had been talking to other lenders prior to meeting him but he won my interest. I can’t...

I would highly recommend Ian as he makes the whole process fast and simple as possible. He is readily available via email and phone. Ian checks in regularly to make sure all is well and to answer any questions. I will definitely work with him...

Ian was great - everthing about process went smoothly. Great rate too!

Reply from Ian McLellan

March 30th, 2026 01:27 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

Ian gave me the best offer to refinance and the process was very smooth working with him and his team.

Reply from Ian McLellan

March 24th, 2026 02:47 PM

Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.

on time closing as per expectations, easy systems to use, did Not asked unnecessary documents.

Reply from Ian McLellan

March 24th, 2026 01:50 PM

We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.

Would definitely recommend Ian to work with for a home loan. He gave us the best offer to refinance and the process was very smooth working with him and his team.

Ian was excellent to work with. The entire refinance process with Northpointe was smooth and positive from start to finish. Communication was clear and timely both before and after closing, and the rate was very competitive. Highly recommend....

Not all the documents that were required for the loan application were mentioned beforehand. There was a period of about 3 weeks when it wasn't clear to me if my loan would be approved by underwriting because the documents I was providing were...

Reply from Ian McLellan

March 23rd, 2026 05:58 PM

Thank you for sharing your thoughts, Prateek. I understand the importance of having a clear picture of the documentation needs and timeline during the loan process, and I'm sorry for any uncertainty you faced. While I'm pleased that my team...

while some things in my application could have been handled earlier in the process to keep closing easy and on the initial scheduled date. Ian and team worked with me to provide additional documentation and prompt reviews to ensure we could...

Reply from Ian McLellan

March 16th, 2026 08:14 PM

I'm grateful for your understanding and patience during the refinancing process, Pratik. I acknowledge that getting some elements of the application managed sooner might have been beneficial to staying on schedule. I'm glad we could work together...

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)